
Field Services Team Leader
1 week ago
About us:
Opteon is reimagining the future of property solutions. As the leading valuation insights firm across Australia, New Zealand, and the US, we deliver trusted insights by combining human expertise with industry-leading tech.
But we're more than that. At Opteon,
value
means investing in our people, too. We do this through flexible work, mentoring, and leadership pathways, all backed by a safety-first culture and meaningful benefits.
Now in a new chapter of growth, we're expanding globally, diversifying our offering, and staying grounded in what matters most: delivering value that makes a difference.
About The Role:
The Field Services Team Leader, you will lead a team responsible for engaging with customers, lenders, banks, Valuers and other key stakeholders to progress valuations to completion and resolve enquiries.
You will be responsible for the training and management of all roles within the Field Service Team including coaching and performance management, people capability development, recruitment, and target setting. You will also manage Quality Assurance, WIP and complex escalations.
About you:
We are seeking an experienced Team Leader who has vast customer service experience, ideally in a high-volume contact centre environment.
In addition, you will have:
- Demonstrated experience working in a Team Leader role in a Contact Centre environment OR demonstrated Team Leader competencies in your current role
- Foundational understanding of contact centre operational capabilities – business processes, workforce management, training, quality, coaching, team engagement, performance management, performance metrics and reward and recognition
- Strong leadership and coaching skills, with the confidence and ability to have difficult conversations
- Ability to manage and lead teams through periods of change
- A focus on first point resolution
- High level of integrity and accountability
- Strong technological and communication skills
What we offer:
- 1 year fixed-term maternity leave cover
- Commencing in November 2025
- Structured two-week induction training, with ongoing coaching and development plans
- Flexible work arrangements
- Corporate health insurance discount
- Excellent employee benefits on offer
- Wellbeing initiatives including EAP services
Opteon is committed to cultivating and preserving a culture of inclusion and connectedness, where employees are embraced for their unique qualities and valued for their contributions. We encourage applications from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community and people from culturally diverse backgrounds, including First Nations People.
How to apply:
If you are interested, please click the apply button and ensure you submit your resume.
-
Field Service
4 weeks ago
Sydney, New South Wales, Australia Toyota Material Handling Australia Full timeOverviewJoin Toyota Material Handling Australia as a Field Service Technician (Forklift). Based out of the Sydney Branch, you'll provide on-site servicing, diagnostics and repairs for Toyota forklifts and material handling equipment. Every day is different – troubleshooting breakdowns and carrying out routine servicing to keep customers...
-
Field Service
4 weeks ago
Sydney, New South Wales, Australia Toyota Material Handling Australia Full timeOverviewJoin Toyota Material Handling Australia as a Field Service Technician (Forklift). Based out of the Sydney Branch, you'll provide on-site servicing, diagnostics and repairs for Toyota forklifts and material handling equipment. Every day is different – troubleshooting breakdowns and carrying out routine servicing to keep customers...
-
Field Service Engineer
1 week ago
Sydney, New South Wales, Australia STERIS Instrument Management Services - EMEA Full time $80,000 - $120,000 per yearAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.SummaryAre you a hands-on technician with a knack for solving problems and a passion for precision? JoinSTERIS, a global leader in infection prevention and healthcare solutions, and be part of...
-
Customer Service Team Leader
3 weeks ago
Sydney, New South Wales, Australia Volkswagen Financial Services Australia Full timeVolkswagen Financial Services Australia is a leading provider of competitive finance and insurance products to over 1200 retailers across Australia representing automotive brands within the Volkswagen Group including: Audi, ŠKODA, Bentley, Porsche, Ducati and Lamborghini and outside the Volkswagen Group - Jaguar and Land Rover. Nobody does finance better...
-
Field Services Engineer
24 hours ago
Sydney, New South Wales, Australia Smiths Detection Full time $60,000 - $100,000 per yearEvery minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our...
-
Customer Service Team Leader
3 weeks ago
Sydney, New South Wales, Australia Volkswagen Financial Services Australia Full timeVolkswagen Financial Services Australia is a leading provider of competitive finance and insurance products to over 1200 retailers across Australia representing automotive brands within the Volkswagen Group including: Audi, ŠKODA, Bentley, Porsche, Ducati and Lamborghini and outside the Volkswagen Group - Jaguar and Land Rover. Nobody does finance better...
-
Field Service Technician
3 days ago
Sydney, New South Wales, Australia Elephants Foot Service and Care Pty Ltd Full time $90,000 - $120,000 per yearAbout usElephants Foot Service and Care is currently seeking a skilled, motivated, and experienced field service technician to join our high performing team. Backed by over 40 years' experience in the waste equipment industry, we are a national market and industry leader in the service and maintenance of chute systems and waste handling equipment...
-
Team Leader
1 day ago
Sydney, New South Wales, Australia Sando Electrical Services Full time $90,000 - $120,000 per yearCompany DescriptionSando Electrical Services provides professional electrical services with a personal touch. Our team is dedicated to transparent communication and expert advice, ensuring top-quality electrical work, including Level 2 services. We have extensive experience servicing various properties such as factories, commercial buildings, pubs, clubs,...
-
Field Service Technician
4 weeks ago
Sydney, New South Wales, Australia Liebherr-Australia Full timeJoin to apply for the Field Service Technician - Bathurst role at Liebherr-Australia1 week ago Be among the first 25 applicants Join to apply for the Field Service Technician - Bathurst role at Liebherr-Australia Get AI-powered advice on this job and more exclusive features.Join a Leader in Earthmoving Liebherr Earthmoving Division is growing across...
-
Field Service Technician
4 weeks ago
Sydney, New South Wales, Australia GamblingCareers Full timeJoin to apply for the Field Service Technician role at GamblingCareers.comAs a Field Service Technician, you will play a vital role in delivering technical support and service excellence across customer sites. Working closely with the Service Manager and wider Field Services team, you'll be responsible for providing a full range of technical support,...