Customer Service Consultant

2 days ago

Brisbane, Australia Rentokil Initial Full time

We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full-time basis in Brisbane.

The core responsibilities in this role include:

- Proactively making outbound calls to our existing customers to promote our products and services
- Resolving customer queries quickly and accurately
- Scheduling appointments for residential customers
- Converting incoming enquiries into sales opportunities
- Liaising with your fellow colleagues
- Meeting calls and internal sales targets
- Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

**Requirements**:

- Experience working in customer service or call centre environments (essential)
- Demonstrated experience in phone sales and converting inquiries into sales
- Proficient with communicating verbally and electronically
- Able to work calmly under pressure while multi-tasking
- Proven problem-solving skills
- Ability to focus on delivering a 'wow' experience to customers
- Ability to work in a team environment to support fellow colleagues
- Professional, reliable, and punctual. Accurately enter data into systems

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business that employs some 36,000 colleagues across 66 countries - and offers a wide range of learning and development programs for colleagues to enhance their skills.

  • Customer Service Consultant

    2 days ago

    Brisbane, Australia Chubb Fire & Security Pty Ltd Full time

    **1723227** **Brisbane, Queensland AU** Customer Service Consultant Brisbane CBD & Inner Suburbs **Benefits**: - Flexible working arrangements - Supportive team structure with all training provided - The chance to progress your career with a global name in the safety services space - Free onsite parking Are you someone who is passionate about putting...

  • Customer Service Consultant

    2 days ago

    Brisbane, Australia Austcorp Executive Full time

    Family owned and operated building products manufacturer - Competitive Salary - Logan location - Monday - Friday - Full time Join a vibrant and innovative building supplies company based in their newly constructed offices in Logan. With a steadfast commitment to top-tier products and exceptional customer service, they stand as industry leaders. They take...

  • Customer Service Consultants

    6 days ago

    Brisbane, Australia PERSOLKELLY Full time

    PERSOLKELLY is looking for enthusiastic Customer Service Consultants for a client based in Enoggera. **PERSOLKELLY** is looking for **Customer Service Consultants** for a client based in Enoggera. This is a great opportunity with multiple vacanies and a rotating roster. Our client is approaching their busy season and in need of enthusiatic staff. This is an...

  • Customer Service Consultant

    2 days ago

    Brisbane, Australia KBH Solutions Full time

    Salary of $60K plus Super and Bonuses - Hybrid working from Home and Office - Based in Brisbane CBD - Close to public transport We are currently looking for a Customer Service Consultant for this Not-for-Profit boutique insurance agency, handling inbound calls from customers regarding a range of insurance products. Focused on new business and retention of...

  • Customer Service Consultant

    3 days ago

    Brisbane, Australia Rentokil Initial Full time

    We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full-time basis in Brisbane. **The core responsibilities in this role include**: - Proactively making outbound calls to our existing customers to promote our products and services - Resolving customer queries quickly and accurately - Scheduling appointments...

  • Customer Service Consultant

    5 days ago

    Brisbane, Queensland, Australia Rentokil Initial Full time

    We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full-time basis in Brisbane.In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support.The core responsibilities in...

  • Customer Service Consultant

    2 weeks ago

    Brisbane, Australia Davidson Group Services Full time

    **About the Company** Our client is a multi-faceted care-services organisation, who strive to better the lives of some of our most community members. A high workload has dictated the need for 4 Customer Service Officers to assist their busy team over a 10 week project starting immediately. **About the Role** Your responsibilities will include - Phone...

  • Customer Service Consultant

    5 days ago

    Brisbane, Australia Davidson Group Services Full time

    **About the Company** Our client is a multi-faceted care-services organisation, who strive to better the lives of some of our most community members. A high workload has dictated the need for several Customer Service Officers to assist their busy team over an 8 to 10 weeks project starting 14th August. **About the Role** Your responsibilities will...

  • Customer Service Consultant

    2 days ago

    Brisbane, Australia Davidson Group Services Full time

    **About the Company** Our client is a multi-faceted care-services organisation, who strive to better the lives of some of our most community members. A high workload has dictated the need for 2 Customer Service Officers to assist their busy team over a 6 weeks project starting immediately. **About the Role** Your responsibilities will include - Phone...

  • Customer Service Consultant

    4 weeks ago

    Brisbane, Queensland, Australia Rentokil Initial Full time

    We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full-time basis in Brisbane.In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support.The core responsibilities in...