Customer Service Consultant

3 days ago

Brisbane, Australia Rentokil Initial Full time

We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full-time basis in Brisbane.
**The core responsibilities in this role include**:

- Proactively making outbound calls to our existing customers to promote our products and services
- Resolving customer queries quickly and accurately
- Scheduling appointments for residential customers
- Converting incoming enquiries into sales opportunities
- Liaising with your fellow colleagues
- Meeting calls and internal sales targets
- Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

**Requirements**:

- Experience working in customer service or call centre environments (essential)
- Demonstrated experience in phone sales and converting inquiries into sales
- Proficient with communicating verbally and electronically
- Able to work calmly under pressure while multi-tasking
- Proven problem-solving skills
- Ability to focus on delivering a 'wow' experience to customers
- Ability to work in a team environment to support fellow colleagues
- Professional, reliable, and punctual.
- Accurately enter data into systems

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.
Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business that employs some 36,000 colleagues across 66 countries - and offers a wide range of learning and development programs for colleagues to enhance their skills.

  • Customer Service Consultant

    5 days ago

    Brisbane, Australia Chubb Fire & Security Pty Ltd Full time

    **0037095** **Brisbane, Queensland AU** Are you an experienced Customer Service Consultant, looking for the next step in your career? This is an opportunity to join VitalCALL with Chubb, where you will benefit from exposure to a program of work, continuous improvement, progression opportunities as well a range of additional benefits that come with working...

  • Customer Services Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Department of Education Full time $60,000 - $90,000 per year

    As the Customer Services Consultant, Service Delivery you will mange the core, front-line service delivery functions of Australian Music Examinations Board (AMEB Qld) and provide advice across a range of AMEB Qld programs or activities undertaken by AMEB Qld.If you're ready to make a difference, we want to hear from youAbout The Australian Music Examinations...

  • Customer Services Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Department of Education Full time $60,000 - $100,000 per year

    As the Customer Services Consultant, Service Delivery you will mange the core, front-line service delivery functions of Australian Music Examinations Board (AMEB Qld) and provide advice across a range of AMEB Qld programs or activities undertaken by AMEB Qld.If you're ready to make a difference, we want to hear from youAbout the Australian Music Examinations...

  • Customer Service Consultant

    1 week ago

    Brisbane, Australia KBH Solutions Full time

    Salary of $60K plus Super and Bonuses - Hybrid working from Home and Office - Based in Brisbane CBD - Close to public transport We are currently looking for a Customer Service Consultant for this Not-for-Profit boutique insurance agency, handling inbound calls from customers regarding a range of insurance products. Focused on new business and retention of...

  • Customer Services Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Government Full time $90,000 - $120,000 per year

    *About the Australian Music Examinations Board: The Department of Education's Australian Music Examinations Board QLD is responsible for the coordination and scheduling of music and speech and drama examinations in Brisbane and throughout Queensland. Your Role: This hands-on role is based in bespoke facilities at Ashgrove in Brisbane, managing a team of...

  • Customer Service Consultant

    2 weeks ago

    Brisbane, Australia Davidson Group Services Full time

    **About the Company** Our client is a multi-faceted care-services organisation, who strive to better the lives of some of our most community members. A high workload has dictated the need for several Customer Service Officers to assist their busy team over an 8 to 10 weeks project starting 14th August. **About the Role** Your responsibilities will...

  • Customer Service Consultant

    1 week ago

    Brisbane, Australia Davidson Group Services Full time

    **About the Company** Our client is a multi-faceted care-services organisation, who strive to better the lives of some of our most community members. A high workload has dictated the need for 2 Customer Service Officers to assist their busy team over a 6 weeks project starting immediately. **About the Role** Your responsibilities will include - Phone...

  • Customer Service Centre Consultant

    2 weeks ago

    Brisbane, Australia Toll Group Full time

    Company Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Government & Defence provides specialised logistics expertise, including relocation services. We work with...

  • Planning Consultant

    3 days ago

    Brisbane, Australia Service Stream Full time

    Primary Location Brisbane - Kingsgate Job Description Summary An exciting opportunity has arisen for a Planning Consultant to join ServiceStream in our Brisbane office. About the Role ServiceStream’s Telecommunications division are currently seeking a Planning Consultant to join our growing company. You will be responsible for feasibility studies and...

  • Sales and Customer Service Consultant

    1 week ago

    Brisbane, Australia Medibank Full time

    **You’re only human.** It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. **About the Community...