Investigations Support Officer

1 week ago

Melbourne, Australia Victorian Ombudsman Full time

Location: Melbourne | CBD

Job type: Full time / 12 Months

Organisation: Victorian Ombudsman

**Salary**: $76,817 - $93,274

Occupation: Regulatory Governance and Compliance

Reference: VG/SF/IN/1821202

The Investigations Support Officer will draw upon their knowledge of administrative law principles to provide critical support to the wider Investigations team with document management, evidence management, drafting correspondence, witness and stakeholder engagement, coordinating witness interviews, conducting ‘open source’ searches and document searches, and other key operational support to the Investigations team as required.

The Victorian Ombudsman (VO) is independent of Government and answerable to the Victorian Parliament, in part through the Integrity and Oversight Committee of the Parliament.

The VO provides a free, independent, accessible and impartial service to the public. Our purpose is to ensure fairness for the public in their dealings with the Victorian public sector, to improve public administration, and engage within both public organisations, the government sector and the broader community. The _Ombudsman Act 1973_ is the governing legislation.

The VO's role is to ensure that the services of state and local government, and other public organisations are delivered in a fair and reasonable manner that is compatible with the _Charter of Human Rights and Responsibilities Act 2006 _(Vic) and that human rights have been taken into consideration in decision making.

**The role**:
The Investigations Support Officer will draw upon their knowledge of administrative law principles to provide critical support to the wider Investigations team with document management, evidence management, drafting correspondence, witness and stakeholder engagement, coordinating witness interviews, conducting ‘open source' searches and document searches, and other key operational support to the Investigations team as required.

**Role responsibilities may include**:

- Recording evidence in VO's case management system.
- Sending correspondence to Victorian Inspectorate and other agencies.
- Downloading and saving interview recordings.
- Ordering and sometimes personally transcribing interviews or parts of interviews, and then proofing the transcripts.

Please review the position description for full details.

The preferred applicant will have:

- Prior working experience in research and administration
- Proven understanding of administrative law principles and practices

**How to apply**:
To be considered for this role, you must include:

- a 1-page Cover Letter addressing the **Key Selection Criteria**.
- a Resume, no longer than 5 pages.

Applications close midnight Wednesday 2 October 2024.

VO is an equal opportunity employer and is committed to providing an inclusive, accessible and safe work environment. We want to ensure all applicants and employees with disability are treated respectfully and equitably in all stages of the recruitment process.

VO is committed to supporting our employees work and life balance commitments. All requests for flexible working arrangements will be considered in line with operational requirements.
- Criminal Record check
- Working with Children check
- Statutory Declaration
- Confidentiality Agreement
- Conflict of Interest check

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