Associate Director Incident Response Services

2 days ago

Melbourne, Australia Department of Transport and Planning Full time

Location: Melbourne | Parkville

Job type: Ongoing - Full Time

Organisation: Department of Transport and Planning

**Salary**: $182,813 - $248,629

Occupation: Other

Reference: 5935

**About the Role**
This role will manage the DTP Incident Response Service teams, operating out of the DTP Port Melbourne depot and servicing freeways and arterial roads in metropolitan Melbourne 24/7. This role will work closely with the Transport Operations Centre, private road operators, emergency services and on road public transport operators to support safe and coordinated responses to on road incidents that minimise disruption to road users.

**Position Outcomes**
The Associate Director of Incident Response Services ensures the safe and effective delivery of incident response services across metropolitan Melbourne and, when necessary, in regional areas. This role requires providing operational expertise, leading an on-road team, and engaging effectively with stakeholders.

Key responsibilities include strong leadership to maintain high team cohesion and engagement, meeting Incident Response Service objectives and KPIs. The role also involves managing relationships with DTP, private road operators, emergency services, and contractors to coordinate incident response efforts.

Collaboratively working with the Road Assurance and Network Safety teams ensures compliance with safety processes and policies according to legislative and regulatory standards. The Associate Director champions a robust safety culture, driving accountability and influencing employee behaviors while managing Designated Workgroups (DWGs) effectively.

Resource management is also crucial, adhering to departmental policies, budget constraints, and developing workforce plans that optimize resource utilization for incident response.

To provide greater insight into this role, the position description can be found here.

**Qualifications and role specific requirements**

**Mandatory**
- Strong leadership experience managing an operational workforce.

**Desirable**
- Exposure to/experience in emergency management.
- Experience leading shift-based teams

**How to Apply**
Click the ‘**Apply**’ button and follow the prompts. Applications should include a resume and a cover letter.

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