Manager Privacy

**Manager Privacy Service NSW**

**Grade**:SNSW Grade 11/12
**Employment Type**:Ongoing,**Full-time/Part-time
**Location**:Sydney (Haymarket), Sydney (Parramatta) or Gosford

**About the team**

Our award-winning Privacy Team sits within the Enterprise Risk and Enablement Division of Service NSW and plays a crucial role in the delivery privacy advice and assurance, for the benefit of the people of NSW. As the front-door for government services, Service NSW is a trusted custodian of personal data, and our team of works closely within Service NSW and with our partner agencies to embed privacy-by-design in everything we do.

As part of a dynamic trust advisory directorate that encompasses Privacy, Data Governance and Fraud Advisory, you will have the opportunity to contribute to a culture of continuous improvement and innovation, working alongside committed professionals who are passionate about protecting the data of our customers and our people and enhancing public trust in the delivery of government services.

**Your day to day**

You will lead the delivery of privacy services across the business and are responsible for ensuring that Service NSW complies with privacy regulatory frameworks to support the delivery of its functions. This includes being able to identify privacy risks through mechanisms such as privacy impact assessments, as well as managing privacy complaints, enquiries and incidents. Building and maintaining strong stakeholder and team relationships is a key part of this leadership role.

You will be responsible for driving strategic priorities and transformation across the agency to improve privacy and risk awareness, capability and cultural uplift. This role continuously reviews our risk and privacy framework, tools, templates and processes to achieve improved outcomes.

Privacy Managers are also responsible for delivering general privacy assurance, advice and support to Service NSW teams and initiatives as well as privacy training and awareness to all personnel. We are responsible for reviewing and updating Service NSW’s Privacy Management Plan and Privacy Management Framework as well as managing the implementation of privacy maturity uplift activities across Service NSW.

**About you**

**To be successful in this role you will demonstrate**:

- Appropriate qualifications and/or relevant industry experience (essential)
- Demonstrated working knowledge of NSW privacy legislation and frameworks (PPIPA, HRIPA) or other privacy legislation or frameworks e.g. Commonwealth Privacy Act (essential)
- Demonstrated experience leading a team in a fast-paced and dynamic working environment
- Demonstrated experience providing privacy advice and assurance and delivering or advising on privacy management and maturity activities across an organisation
- Demonstrated experience supporting the rapid delivery of products or projects while preserving good privacy outcomes for end users or customers
- Ability to influence and negotiate outcomes to gain leadership and agency buy-in to drive delivery and change
- A valid security clearance, or willingness and ability to undergo a security clearance process if required.

**Remuneration**

Service NSW Grade 11/12 salary package includes the base full-time salary starting at $157,569 plus employer's contribution to superannuation and annual leave loading.

**To Apply**
- **Include an up-to-date resume (max 4 pages)
- Provide a cover letter outlining how your skills and experience meet the requirements of the role (max 2 pages)

Click here to access the Role Description.

Salary Grade 11/12, with the base salary for this role starting at $157569 base plus superannuation

**Closing Date: Tuesday 29th April 2025 at 9:59am.**

The assessment process may include additional online capability testing, skills testing or work samples in accordance with the _Government Sector Employment Act 2013_.

A career at Service NSW within the Department of Customer Service (DCS) portfolio gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

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