Workplace Ambassador

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Job DescriptionOur Work Dynamics services business line works with some of the world's leading organisations to provide onsite solutions.

We’ve realigned our thinking, people, technology & skillsets to support our shift in focus from the traditional ‘repairing and maintaining the space’ approach, to working with our clients to provide a superior workplace experience. Because we know that at the heart of everything we do, is the end user who is engaging in the facility we’re managing, either as an employee, or a customer.

What this job involves

The Workplace Ambassador is responsible for key elements of the Client's Centre’s office operation. You will be a vital member of the team connecting internal and external stakeholders together and support engagement, as well as improvement in facilities management and the delivery of client-centric service excellence to end users.

Major Responsibilities
Concierge
Site Operations tasking
Meeting Room Coordination
Consumables Order
General Site Cleanliness
Escorting Clients/Contractors.
Risk Management
Project Management & Organisation Skills

**Sounds like you? This is what we’re looking for**:
A motivated self-starter with a proven track record of successfully delivering best practice and quality to their client.
An engaging people manager who thrives on inspiring and developing their team.
Proactive with a keen eye for detail and the ability to balance multiple priorities.
Possess a can do attitude with proven ability to build and maintain relationships
A strategic thinker who is capable of dealing with ambiguity and solve complex problems effectively

Min. Bachelor’s degree in facilities management, building, business or other related field &/or 3-5 years’ experience in facilities, property management, hospitality or related field
Has experience working in critical environments
Knowledge of local occupational health and safety requirements
Knowledge of critical facilities
Knowledge of vendor management for specialized services
Has an understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
Proven capacity to understand and interpret commercial contracts
Strong budget management and financial analysis skills
Client Focus & Relationship Management
Project Management & Organizational Skills
Problem Solving & Strategic Thinking

What can you expect from us?

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.