Workplace Ambassador

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
What this job involves

In this role, you’re responsible for all the Workplace Services and Front of House activities of a corporate office in the business district zone.

Delivering our workplace services and front of house hospitality in a consistent manner is critical to the job.
Finding ways to bring delight to our business visitors as well as rendering business support with our suite of Workplace Services is also part of the role. Simply put, you will deliver value to our clients by ensuring quality service support to office occupants with the collaborative contributions from our preferred vendor partners and suppliers.

Managing workplace services

Managing customer relationships
Working closely with key stakeholders, you’ll manage services and maintenance activities based on the business needs. You’ll explore changes to processes for better service quality from their feedback and your observation. Looking after our relationship with suppliers, you’ll help in resolving escalated supplier issues and developing the appropriate supplier management and performance metrics.

Adroit and experienced you’ll need to have at least three to five years of relevant experience in workplace, hospitality, or service industry.
You know and understand processes such as visitor reception management, meeting room support, general housekeeping and upkeep of office, office support in mail, courier, storage management; vendor management, general finance and sourcing administrative tasks.

A proven relationship builder
You’ll be used to effectively communicating with and engaging stakeholders—be they your own team members, colleagues, or external clients.

What can you expect from us?

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.