
Workplace Ambassador
1 week ago
JLL supports the Whole You, personally and professionally.
JLL is seeking a dynamic and client-focused Casual Workplace Ambassador to join our FM on Demand team. This flexible role offers the opportunity to deliver exceptional workplace experiences across diverse client properties, supporting both short-term assignments and ongoing engagements on an as-needed basis.
**Key Responsibilities**:
Deliver superior customer service and exceed client expectations
Manage vendor relationships and ensure subcontractor performance standards
Support financial processes and budget management activities
Coordinate conference services, room bookings, and catering arrangements
Oversee consumables management and inventory control
Maintain site cleanliness standards and direct cleaning operations
Provide administrative support for security clearance processes
Execute health, safety, and risk management procedures
Ideal Experience
3+ years plus reception experience in a fast-paced environment
Prior experience in reception
Prior experience in facilities, property management, hospitality or related field preferred
Must present a professional and friendly image to clients
Ability to interact well within a team
Ability to learn new systems quickly
Ability to confidently interact with all levels of the organisation from CEO to cleaning contractors
Critical Competencies for Success
Client Focus & Relationship Management
Intermediate Microsoft Office suite skills;
Outlook, Excel, PowerPoint, MS Word
Well-spoken Reception phone manner
Professional appearance
Flexible & “Can Do” attitude
Proactive approach
Initiative
Other Personal Characteristics
Strong communicator - Good presentation skills and possesses strong verbal & written communication skills; also an active listener
Passion for quality - has an eye for detail to make sure the best delivery of services
Self-motivated; confident & energetic
Is a team player - able to cooperate and work well with others to meet targets
Proven ability to initiate and follow through with improvement initiatives
Exhibits honesty & trustworthiness
Problem-solving skills - capacity to deal with ambiguity and solve complex problems effectively
Ability to effectively deal with stressful situations
Able to work independently
This role offers flexibility in work arrangements, allowing you to choose assignments that match your expertise and schedule. You'll work across varied client environments, contributing to outstanding workplace experiences while maintaining the highest service delivery standards. Join our team and help shape the future of workplace coordination.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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