Customer Lifecycle Marketing Manager

3 days ago

Sydney, Australia Sharp & Carter Full time

Empowering role to lead and execute their entire customer lifecycle function
- This is a Massive B2C Services Brand | Work with a great bunch of people
- Strategic & hands-on role | Amazing Culture | High-tech HO in CBD | $150,000 +++
- **Empowering role to lead and execute their entire customer lifecycle function**:

- **This is a Massive B2C Services Brand | Work with a great bunch of people**:

- **Strategic & hands-on role | Amazing Culture | High-tech HO in CBD | $150,000 +++**

**About the Role**
Reporting to the genuinely inspiring and caring Senior Marketing Manager - Customer Lifecycle, this is an
**entirely newly created role** where you can truly shape and bring their entire CRM, Loyalty and Lifecycle program to the next level by creating an amazing customer journey. Your objective; use your curiosity, skill and experience to
**build and re-create their entire customer lifecycle function**. It's a greenfields role where you will shape how they engage and delight their customers.

**Duties**
- Build/Re-create/Re-imagine/Overhaul their existing lifecycle function. It's not broken, it's good but your objective is to make it best in class and you have the budget and systems to make it happen.
- Achieve key commercial objectives such as revenue, cross-sell/upsell and churn reduction as well as define CRM objectives and roadmap to deliver the CRM, loyalty, Rewards and Lifecycle strategies in line with key marketing and business objectives
- Analyse data and customer activity maximising commercial opportunities and highlight key areas for review, analysis and improvements
- Prepare regular reports in order to assess performance against business goals - you are obsessed with continuous improvement with a test and learn methodology tweaking campaigns as required. Basically - You love data and the power of data

**Skills and Experience**
- Tertiary qualifications in relevant discipline
- Minimum 5-10 years experience in a similar commercially focused CRM/Loyalty/Lifecycle/Rewards/Data Driven Marketing role with strong B2C experience and you could come from retail/airline/telco/media/entertainment/subscription/financial services, health insurance, entertainment but if you are a Senior Loyalty and data-obsessed marketer, we want to hear from you
- High performance mindset and energy - here you will need both so if you have energy and are goal oriented and obsessed - this could be amazing for you
- Exceptional stakeholder management skills with the ability to build, nurture relationships and influence accordingly

**Benefits**
- Attractive remuneration package | $150,000 B + S + Bonus
- Join this Massive B2C Brand in the heart of Sydney's CBD in this high-tech office environment
- Collaborative and supportive team environment
- Amazing leader who I have personally know

**How to Apply**
Click APPLY and follow the instructions below.

  • Customer Marketing Manager

    2 weeks ago

    Sydney, Australia Tyro Full time

    **Why work for us** We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture. Tyros are a highly collaborative mix of people. You will work closely with our awesome...

  • Customer Lifecycle Marketing Manager

    5 days ago

    Sydney, Australia hipages Full time

    **About the role**: A fantastic opportunity for a Customer Marketing Manager to join the hipages team is now available. In this role you will be empowered to re-shape how hipages engages our tradies by creating seamless and personalised experiences on and off platform. Your purpose is to establish and maintain tradie usage habits across the hipages...

  • Lifecycle Marketing Manager

    4 weeks ago

    Sydney, New South Wales, Australia TPG Telecom Group Full time

    The role of the Lifecycle Marketing Manager is responsible for leading and owning the annual lifecycle marketing plan, focused on driving customer activation, engagement and retention through CRM automation and triggered CRM lifecycle campaigns.We are looking for an established performer with strong CRM Campaign skills that proactively and confidently builds...

  • Lifecycle Marketing Manager

    2 weeks ago

    Sydney, Australia Tinybeans Pty Limited Full time

    Location Remote-first (Australia, Canada - preference for AEST / PDT time zone) Employment Type Full-time Reports to Head of Marketing About us At Tinybeans, we help families share and preserve the memories that matter most. We’re building the world’s most trusted platform for private photo-sharing, memory preservation, and family connection. As...

  • Senior Manager, Customer Lifecycle Marketing

    3 weeks ago

    Sydney, New South Wales, Australia SafetyCulture Full time

    SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement.SafetyCulture is...

  • Senior Manager, Customer Lifecycle Marketing

    4 weeks ago

    Sydney, New South Wales, Australia SafetyCulture Full time

    OverviewSafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous...

  • Senior Manager, Customer Lifecycle Marketing

    4 weeks ago

    Sydney, New South Wales, Australia SafetyCulture Full time

    OverviewSafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous...

  • Lifecycle Marketer

    2 weeks ago

    Sydney, Australia Heidi Health Ltd Full time

    Who are Heidi? Heidi is on a mission to halve the time it takes to deliver world-class care. We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world. Built for clinicians, by clinicians, at the core of Heidi is its...

  • Lifecycle Marketing Manager

    3 weeks ago

    Sydney, New South Wales, Australia Workyard Full time

    Overview Workyard is a growing startup focused on the U.S.construction and trades markets, operating in an industry where $300 billion is spent annually on labor.We are developing an industry-changing technology Saa S solution to manage labor for construction companies.Through a unique approach into the market, we are fundamentally changing the experience...

  • Lifecycle Marketing Specialist

    1 week ago

    Sydney, Australia Xero Full time

    **How you’ll make an impact**: As a Lifecycle Marketing Specialist, you will play a crucial role in supporting the execution of Xero’s global lifecycle and engagement strategy. **What you'll do**: - Supporting the Lifecycle Marketing Manager, you’ll put our customers at the core of everything you do, to map who our users are, what they need and help...