Food and Beverage Attendant

1 week ago

Canberra, Australia Hyatt Hotel Canberra Full time

Summary

**About Hyatt**

Since 1957, our colleagues and our guests have been at the heart of our business and helped us become one of the best, and fastest growing hospitality brands in the world. The addition of new hotels, brands, and business lines can open the door for exciting career and countless growth opportunities. It's not every day you get to be a part of a team that's making travel more human. Here, everyone's role matters and it is our shared belief that hospitality is more than just a job - it's a career for people who care.

**We're opening doors for all**

No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development.

**What you can expect**
- Complimentary and discounted accommodation at Hyatt properties worldwide
- Access to complimentary shift meals and discounts for our Hotel gym facilities as well as all Food and Beverage outlets. Training and development opportunities with over 2000 online learning modules to support you career development.
- Above award wages.
- Access to our employee assistance program.
- Being part of a diverse and inclusive team, passionate about their work.

**Discover a career you didn't know existed.**

**About the Role**

As a Food & Beverage Attendant, you will contribute to and assist the team with the efficient running of the department according to the established brand standards of Hyatt International, providing courteous, professional, efficient and flexible service at all times when setting rooms and serving food & beverages to guests, in order to maximise guest satisfaction.

Working in a team, you will support the Manager in the day to day operations as well as supporting the team to achieve our purpose.

This varied and dynamic role provides a chance to develop your Hospitality career within an international company; either in Australia or overseas.

**Some of the responsibilities include**:

- Prepare, set up, stock, take down, clean and provide quality beverages and food products, adhering to all recipe and presentation standards.
- Take food and drink orders and deliver to guest room if necessary..
- Provides excellent service to guests and internal customers in other departments as appropriate.
- Maintains positive guest and colleague interactions with good working relationships.
- Establishes a rapport with guests maintaining good customer relationships.
- Recommend Food and Beverage combinations and up sell alternatives.

**Qualifications**:

- Previous Food & Beverage experience in hotel environment or similar fast-paced environment
- A valid and current Responsible Service of Alcohol (RSA) certificate
- Exceptional interpersonal, communication and time management skills
- The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
- The flexibility to work on a rotating roster, including weekends and public holidays

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

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