Service Administration Clerk

4 days ago

Liverpool, Australia Peter Warren Automotive Holdings Full time

**Peter Warren Mercedes-Benz** is part of the Peter Warren Group is one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With over 1,800 employees across NSW and QLD, we are focused on growing and developing a career path for all our employees.

**About the Role**

We are seeking a motivated and highly organised **Service Administration Clerk** with strong administration experience to join our team at **Mercedes-Benz** Service Centre in **Warwick Farm.**

**What the role entails**:

- Prepare job cards for the Advisor team
- Manage online bookings
- Call and confirm pre booked customers prior to booking date
- Follow up customers with recommended items on their job cards
- Back up service receptionist with handling calls
- Follow up on open repair orders
- Printing off weekly CSI customer listings for follow up
- Ensure accuracy to all documentation including spreadsheets, appointments and bookings as required
- Process data and documentation in an accurate and timely manner
- Support and champion the PWAH policies and procedures

**What we are looking for**:

- Strong focus and commitment to quality, compliance and accuracy requirements
- High level of interpersonal, verbal and communication skills with the ability to communicate at all levels
- Demonstrated reliability in meeting deadlines and commitments with an ability to set realistic goals, problem-solve and establish work priorities
- Cooperate with any PWAH policies and procedures
- Ability to work autonomously but also collaboratively with a team

**What we offer**:

- The opportunity to work in a well-established company with an excellent reputation for customer service
- Discounts with Samsung
- A dynamic and friendly work environment

Career opportunities that only come with working within one of the largest automotive companies

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