Ict Service Delivery Manager

2 days ago


Brisbane, Australia Perigon Group Full time

Ability to develop and implement ICT strategy
- Exposure to a wide range of specialist technology
- Attractive Salary

**The Company**

Our client is a global provider of commercial real estate services, offering a broad range of integrated solutions to clients worldwide. With a strong presence in the industry, this company has a reputation for delivering exceptional results and creating value for its clients. Through its innovative approach and deep industry knowledge, this company has become a trusted partner to many of the world's leading businesses.

**The Role**

Some Key responsibilities will include:

- Liaise with specialised vendors supporting hospital specific technology and equipment
- Troubleshoot and resolve system hardware, software, and network failures in a live environment
- Maintain regular liaison with clients to achieve a positive working relationship
- Manage and coordinate timely responses to all formal correspondence relating to matters raised by the client
- Develop and administer an ICT Management Plan and ICT Risk Management Plan
- Provide input into the Asset Management Strategy for all associated technology systems and hardware
- Support the Performance & Reporting function of the contract

**About You**:

- Relevant tertiary qualifications in engineering or a related field
- Minimum 5 years' experience in technology services management or similar role
- Knowledge of ICT infrastructure, including networks, servers, and storage
- Strong leadership, analytical, and problem-solving skills
- Excellent interpersonal and communication skills
- Ability to work collaboratively and build effective relationships with stakeholders

**Please note**, this role is within a Hospital setting and on-site only. There is no capacity for Hybrid working and all up to date Vaccinations as required by Queensland Health for working in a Hospital (Vaccine Preventable Diseases).

SCR-adam-taylor-2



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