Office Manager

Reporting to the Area Office Manager, you will be providing operational leadership and management to the clinic, enabling the administrative team members to deliver high quality, efficient, professional, and friendly services to patients, customers, referrers, and the community

As the Office Manager, you will provide support and guidance to the reception team and you will be responsible for rostering, covering reception and providing exceptionally patient focused services. The role is a full time, permanent position working Monday to Friday with 7.6 hour shifts between the core hours of 7.30am and 5.30pm.

**_This position is full time and would ideally suit someone who has experience in Radiology or Allied Healthcare.
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**Working for I-MED offers you**
- A collaborative and professional working environment
- Competitive remuneration package with flexible work options
- Opportunities for career advancement with I-MED’s continued growth and expansion
- Commitment to your health and well-being, including access to employee assistance program
- A range of employee benefits, such as paid parental leave and discounted health insurance
- An innovative, respectful and welcoming clinic environment united in the pursuit of excellence

**Key accountabilities include**
- Managing medical reception and clinic administration services professionally
- Providing excellent customer service and patient care
- Maintaining strong working relationships with patients, referrers, staff and managers
- Manage clinics daily appointment schedules
- Manage data and information accuracy in each clinic including invoicing and receipting
- Ensure clerical staff have a clear understanding of their roles and responsibilities
- Provide clerical staff with ongoing and regular feedback, mentoring and coaching

**To be successful in this role you will have**
- Demonstrated experience within a reception role
- Ability to manage, coach and lead clerical / clinical staff
- Ability to lead and drive the I-MED patient care and customer service standards
- Experience within Radiology is essential
- Excellent interpersonal skills and demonstrated ability to communicate effectively with patients, staff and other medical and non-medical personnel verbally and in writing
- Experience in a customer service environment

Discover new opportunities and join us on the journey to become the most respected and trusted medical imaging specialists in the world.

**Covid-19 Vaccination Policy**

I-MED has a policy which requires all I-MED staff to be vaccinated and boosted against COVID-19 unless they have a valid medical exemption, however each state may have applicable Public Health Orders with additional requirements, and this will be discussed during the interview process.

**ABOUT US**

With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.

Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.

With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.

Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.