Medical Receptionist

6 days ago

Macquarie Park, Australia PPD Search Full time

Love being the Director of First Impressions?
- Join this dynamic team and be the welcoming face of this medical practice.
- Office administration role on reception

THE COMPANY YOU WOULD BE JOINING
- Join one of Australia’s largest academic clinical groups, located in the Sydney clinical practice in Macquarie Park.
- This organisation has a large team of surgeons and support staff who are dedicated to not only perfecting their clinical skills, but also educating future surgeons and leading breakthrough research.
- They are dedicated to providing accessible care for everyone; this means they have 12 clinic locations around NSW and their surgeons travel to these regional clinics to provide patient’s access to a specialist in a way that is more convenient.
- With a surgeon on-call 24/7, they are committed to providing an excellent patient experience.

WHAT YOU WILL MANAGE
- My client is currently looking for a top notch Receptionist, full-time in their Macquarie Park office, to undertake general reception duties, including answering the phone, keeping rooms and office areas tidy, general administration tasks, assisting patients with completing forms etc
- You will be liaising and supporting both internal staff such as surgeons and their PA’s along with patients and other practices with an emphasis on integrity, innovation, collaboration, compassion, and professionalism.
- You role will be heavily administrative and will be responsible for scanning and uploading all patient correspondence addressed to the consultant in the medical software.
- You will have a can do attitude and a passion to work in the medical field and with some of the best neurosurgeons in the world

WHAT EXPERIENCE WILL YOU NEED TO GET THE JOB?
- Minimum 1-3 years reception/personal assistant experience, preferably in healthcare setting.
- Sound communication skills, with the capacity to communicate effectively with doctors, staff, patients, and other health care professionals.
- Excellent telephone manner.
- Proficient in Outlook and Word - Excel and Power Point a plus.
- Experience with medical record systems, preferably Genie Solutions.
- Exceptional customer service skills.
- Ability to protect patient privacy and confidentiality.
- Ability to prioritise and organise workflow effectively.
- Ability to work within a team, as well as independently.
- You must be fully vaccinated against COVID-19 and have full working rights.

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