User Experience Researcher

2 weeks ago

Melbourne, Australia Slant Full time

We are looking for a part time UX researcher who is customer focused, detail-oriented, a great communicator, and loves solving customer problems. You will be involved in the end-to-end UX process. You will endeavor to create the best digital customer experience.
- Quickly synthesize business objectives and customer needs
- Develop a UX research approach, schedule, and detailed test plan
- Facilitate, collect, analyze, and present results
- Transform the data into prioritized, actionable recommendations (within a SHORT turn-around time)
- Clearly communicate usability analysis, next steps, and potential design solutions
- Create persuasive presentations geared towards product owners, developers, visual designers, other UX team members, and c-level executives
- Excellent team member, with proven ability to provide transparency of their work with close team members
- Ability to take feedback and adjust as needed
- Participate in user profile definition, ethnography, persona, and use case development
- Create visualizations including service blueprints, consumer journey maps, ecosystem maps, etc.
- Be a UX evangelist to drive strategic user experience initiatives that promote a user-centred design approach
- Previous experience with design or research projects involving complex workflows, visualization of large datasets, operating system-level tools, and both web and software environments is a PLUS

**Qualifications**:

- Consulting experience is a plus
- Experience working remotely with strict discipline
- Expert understanding of user-centered design principles, research methodologies, and tools
- Strong communication skills
- Strong analytical problem solving, decision-making, and leadership skills
- Familiarity with Axure
- Knowledge of UserZoom and Qualtrics Survey Software a plus

**Job Offer**:
Immediate Start, Work from home. Contract position.

**Job Types**: Part-time, Temporary, Contract

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

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