Assistant Relationship Manager

Assistant Relationship Manager

If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.

For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.

**Help people create their tomorrow, while you create yours**

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 170 years.

If we do our job well, we genuinely add to the prosperity of our country and its people.

**How you'll make an impact**

AMP Bank Lending is a division of AMP Bank who operates predominantly through a business-to-business model but also has a direct to consumer arm. Customers are primarily introduced through relationships with mortgage brokers for Home lending via Aggregators (head groups), fixed income brokers for deposits and both dealer groups (Advice) and aggregators for Business Finance.

The purpose of this role is to support Relationship Managers and the broader Business Finance team to deliver seamless service experience through the loan underwriting process and ongoing management of business finance facilities.

You'll make an impact by:

- Undertake loan pre-assessment calculations to ensure credit worthiness, and preparation of credit paper for submission to the credit team for approval.
- Manage and monitor post settlement loan covenants.
- Enable delivery of superior service outcomes and initiatives which exceed expectations.
- Management of Periodic Review process (Annual, quarterly, monthly) including the review schedule plan, co-ordination of data gathering by Portfolio Analyst and Relationship Managers, completion of required analytics and Annual/Quarterly Review Credit Memo and submission to Credit.
- Manage Maturing/P&I Converting Loans ensuring the Relationship Managers have the information required to hold clear and early discussions with Planners regarding their future obligations.

**What you will bring to the team**
- Significant (demonstrable) exposure and working knowledge of the finance industry (including lending & Relationship management), specifically commercial banking environment.
- Commercial / Business lending experience
- Proven relationship management expertise
- Significant (demonstrable) exposure and working knowledge of commercial credit risk and analytics.
- Proven experience in identification and successful implementation of process improvement and automation as related to commercial lending.
- 5-10 years in financial services - with a strong background in managing key intermediaries in the home lending and or/business finance market.
- Experience working in a fast-paced sales, multi-site/state environment within financial services experience.

**You'll thrive here if...**

If you can adapt from BAU to the ambiguous with ease, you'll do well here. Change is never easy, so bring your commitment, grit and growth mindset.

Because we run lean, you'll be expected to jump in and deliver across a variety of areas. Meaning, you'll be closer to the action and executive decisions that influence where we go next.

If you're someone that can hold their own, you'll find AMP quite liberating.

**Why we think you'll love working at AMP**

Doing what we've always done is not an option, so your clever ideas will get airtime here. You'll be encouraged to speak up and try new things. If they don't work, we move on - better for it.

We know there's no one way of doing things. So, you won't have to sacrifice who you are or how you work to fit in here. We're inclusive and flexible in many of the ways you'd expect. And in some of the ways you wouldn't. As long as your health and wellbeing come first - at home and at work.

In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you'll find moments to connect, feel valued and do meaningful work.

Whether it's through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have.

**We believe in the power of inclusion and diversity**

We're dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers.

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