Accounts Receivable Officer

4 days ago

Melbourne, Australia Alinta Energy Full time

**Permanent Full-time position based in Melbourne with hybrid working options**:

- **Join a team that embraces innovation and supports fresh ideas**:

- **Excellent career progression opportunities**

**About Alinta Energy**:
**At Alinta Energy, we’re constantly striving to do better. Whether it’s lowering customers costs, providing world class local service or sustainable energy, our aim is to be better. And to keep getting better day after day. Better for our customers. Better for Australia. And better for our environment.**

We’re a leading Australian utility with an owned and contracted generation portfolio of 3,000MW, over 1 million combined electricity and gas retail customers, and around 1,000 employees across Australia and New Zealand. Supplying energy in Australia for over 20 years, today we’re a vertically integrated energy company providing generation, retail and wholesale supply of gas and electricity across Australia. We support the development of renewable energy generation and offer local customer service through support hubs in Perth, Western Australia and Morwell in Victoria.

**Our Culture**:
It’s an exciting time to become a part of our growing team at Alinta Energy. Our people are our greatest asset and we’re committed to a culture that’s focused on being better at providing great service externally and internally. An organisation where people truly matter. That’s better.

**About the role**:
We are looking for experienced Accounts Receivable Officer to join our dynamic and customer focused Customer Operations team. Reporting to the Credit Team Leader, the purpose of the role is to facilitate the receipt, allocation and reconciliation of incoming customer payments through automated and manual methods across Alinta’s consumer and C&I customer base

**Duties**:

- Process all payments received through various payment channels i.e. Australia Post, Credit Cards, B-Pay, Locked Bag etc
- Reconciliation of bank statements, payments, journal entries and other reports
- Manage dishonoured payments and exceptions
- Investigate unidentified, unallocated and misallocated payments, incl. liaising with customers to resolve allocation issues
- Manage refunds & other credit & payments exception processes

**Skills and Experience**:

- Experience in a high-volume payment, credit, accounts receivable or accounts payable function
- Proven operational experience in a high-volume customer service environment
- Experience using billing platforms
- Strong analytical, numerical and financial reconciliation skills
- Good analytical skills, accuracy, and attention to detail

**Benefits**:

- Hybrid working arrangements for most roles, combining office-based and work from home
- Staff energy discount offer (where products are available)
- Generous employee referral bonus
- Salary Packaging options
- Paid community volunteer leave
- Access to LinkedIn learning
- Discount program for a range of products and services
- 14 weeks of fully paid parental leave
- Company paid salary continuance insurance
- Ability to purchase additional leave
- Modern offices with free snacks, drinks and coffee

Let’s spread the positive energy together

Alinta Energy is a **Circle Back Initiative** employer - we commit to respond to every applicant.

**How to apply**:

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