Customer Banking Specialist

5 days ago


Greater Adelaide SA, Australia Commonwealth Bank of Australia Full time $60,000 - $90,000 per year

We are looking for a Customer Banking Specialist to join our Gouger St branch on a part time, 25 hr/wk basis

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster

Roster (25 hours per week):

  • Monday – Friday 11am – 4pm

See yourself in our team

The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.

Do work that matters

In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with. Your understanding of your customers and the Bank's offerings means you always know the right specialist to refer customers to for their more complex needs.

More specifically you will:

  • Build a personal connection with customers through meaningful conversations
  • Work with customers to help them use our in-branch technology and digital banking options
  • Ask about and respond to customers' transactional needs in the branch, ensuring they leave satisfied
  • Complete Financial Health Checks to assess customers' financial needs and identify any changes
  • Perform interviews and process applications for personal loans, credit cards and associated products
  • Proactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist
  • Adhere to the Bank's processes and procedures, including accurately reconciling transactions and reviewing customers' financial positions
  • Engage with customers by participating in community events and fundraising activities
  • Look out for the safety and wellbeing of your team
  • Use tools to capture customer feedback, and take action to correct any service breaks and drive improvement

We're interested in hearing from people who

  • Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do
  • Can bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs
  • Can demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
  • Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first.

If this sounds like the role for you then we would love to hear from you. Apply today

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on

Advertising End Date: 17/10/2025



  • Adelaide, South Australia Commonwealth Bank - Retail Banking Services Full time $60,000 - $90,000 per year

    We are looking for a Customer Banking Specialist to join our Gouger St branch on a part time, 25 hr/wk basis Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster Roster (25 hours per week):Monday - Friday 11am - 4pmSee yourself in our team The Retail Bank is the public face of CommBank...


  • Greater Adelaide SA, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Relief - Torrensville 25 hr/week **We are looking for a part time Customer Banking Specialist to join our Torrensville branch 25 hours per week** **25** **hours per week**: Monday, Tuesday, Wednesday, Thursday, Friday - 11am - 4pm **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team...


  • Greater Adelaide SA, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Port Augusta - **Thorough training program to kickstart your banking career - **Access to extensive employee benefits & discounts - **Be part of a collaborative and high-performing culture** Please note this is a full time opportunity - 38hrs Monday to Friday. **Do work that matters** As the public face of CommBank, the Retail...


  • Greater Adelaide SA, Australia Commonwealth Bank Full time

    We are seeking a Permanent Part time _Customer Banking Specialist Relief to join our Adelaide team. In this role you will be required to work across and support a cluster of branches. Travel will be required. **Part time 32.25 hours per week**: - Monday: 9am-4.15pm - Tuesday: 9am-4.15pm - Wednesday: 9am-4pm - Thursday: 9am-4.15pm - Friday: 9am-4.15pm **Do...


  • Greater Adelaide Area, Australia Commonwealth Bank Full time $60,000 - $80,000 per year

    We are looking for a Customer Banking Specialist to join our Gouger St branch on a part time, 25 hr/wk basisPlease note that rosters are predetermined. Before applying please ensure you are available to cover the following rosterRoster (25 hours per week):Monday – Friday 11am – 4pmSee yourself in our teamThe Retail Bank is the public face of CommBank -...


  • Greater Adelaide SA, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist - Mount Barker (25 hours/week) **We are looking for a part time Customer Banking Specialist to join our Mount Barker Branch 25 hours/week!** **25 hours per week**: - Monday - Friday 11am - 4pm **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience...


  • Greater Adelaide SA, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Port Lincoln - You're a passionate customer service professional - We are enhancing the financial wellbeing for our customers - Together we're delivering outstanding customer experiences **Please note this is a part time opportunity offer 24hrs per week**: - **9:30am - 4:15pm (Mon, Tue, Thur, Fri)** **You will be joining one of...


  • Adelaide, South Australia Commonwealth Bank Full time $60,000 - $90,000 per year

    We are looking for a Customer Banking Specialist to join our Gouger St branch on a part time, 25 hr/wk basisPlease note that rosters are predetermined. Before applying please ensure you are available to cover the following roster   Roster (25 hours per week):   Monday – Friday 11am – 4pmSee yourself in our team The Retail Bank is the public face...


  • Greater Adelaide SA, Australia ANZ Banking Group Full time

    **Req ID**: 83788 **Department**: Small to Medium Enterprise Banking WA/SA/NT **Division**: Australia Commercial **Location**: Adelaide About Us If you’re looking for more impact in your business banking career, you need to be looking at ANZ. Because for us, business banking is about relationships. It’s how we give our customers the tailored insights and...


  • Greater Adelaide SA, Australia Commonwealth Bank Full time

    Fixed part-time roster: Monday to Friday 11:15am - 4pm - Permanent opportunity - 96 King William Street Branch **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for...