Trainee Service Advisor

1 day ago

Campbelltown, Australia Macarthur Automotive Full time

**Macarthur Automotive** is part of the **Peter Warren Group**, one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With over 1,800 employees across NSW and QLD, we are focused on growing and developing a career path for all our employees.

What drives our business and creates our success? Our people We are now seeking a **Trainee Service Advisor** to join our Mercedes-Benz Dealership.

**What we are looking for**:

- Experience in Banking, Real Estate or customer facing roles highly desired
- Excellent customer service with well developed verbal and written communication skills
- Experience in a Department where KPIs are used
- Experience with Pentana Solutions (Reynolds & Reynolds) highly desired but not essential

**What the role entails**:

- Providing the best possible service to customers while maintaining an efficient and profitable operation
- Building and maintaining positive customer and employee relationships
- Operating at optimum capacity with good measures to ensure cost control
- Setting and obtaining service sales and profit objectives
- Organising, and supervising the department activities, optimising all material and staffing resources to deliver ‘Customer Delight’ and a profitable department

**Benefits**:

- Employee Assistance Program (EAP)
- Exclusive discounts with our Samsung Partnership Program
- Training Pathway and Growth opportunities provided
- Joining a group that continues to grow and expand in the Auto industry
- Supportive environment with ongoing feedback and guidance to ensure you succeed

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