Product Implementation Analyst

3 days ago

North Sydney, Australia Blackhawk Network Full time

About Blackhawk Network:

- At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty, and revenue. We believe our future holds great things for Blackhawk Network and its partners._
- We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, global excellence and be inspiring_

Overview:
**As the Product Implementation Analyst you will make all retail, digital, and incentive products available for sale by implementing them utilizing our established onboarding process across the APAC region.**

**Responsibilities**:

- Navigating external customers through established process and specification documents to implement product and make available for sale
- Holding project kick-off calls, artwork proofing, testing, facilitating delivery of product to warehouse, ensuring product/process compliance across several unique and high-profile accounts
- Troubleshoot process-related challenges/obstacles
- Maintain project management-related data and metrics

Qualifications:

- Strong working knowledge of PC-based business software, including Microsoft Outlook. Excel, Word and PowerPoint
- Extremely high attention to detail, particular accuracy required with all data entry
- Previous payment processing background will be highly regarded but not essential
- Previous quality control experience within the retail sector will also be highly regarded
- Strong communication skills, with the ability to liaise effectively with various departments and internal stakeholders

EEO Statement:

- You’ll work with some of the nicest, most intelligent and down to earth people here at Blackhawk Network APAC: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do, we work hard and we have fun along the way. We have a flexible working policy and we encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration_

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