Client Implementation Analyst

14 hours ago

North Sydney, Australia Equifax Full time

**Work Location - Sydney only**

**What you’ll do**

In your new role, as a Client Implementation Analyst you will provide comprehensive support and guidance throughout the client onboarding process for small to medium-sized clients, focusing on specialised products and services offered by Equifax. You will also engage with customers to manage their expectations, handle scope changes, and address requirements-related issues effectively and serve as the primary point of contact throughout the entire service implementation process. Setting up and facilitating regular touch points and status meetings with customers in a timely and professional manner to track the project status is a significant part of this role.

As a CIA you will collaborate with customers to implement and test Equifax solutions, leveraging your knowledge of Equifax products and available resources. You will be the point of contact for customers to support them in troubleshooting and resolving any issue that may arise during implementation. You will also be accountable for coordinating and following up to client needs and requirements, liaising with multiple internal teams in order to keep the client updated. CIA will take ownership of issues during implementation and gaps between client requirements and the Equifax Solutions and work with internal teams to resolve them.

**What experience do you need?**
- 1-2 years of experience of project coordination/business analysis experience ideally in a financial services background
- Experience in developing and delivering deep product, implementation and technical expertise to help customers implement financial services.
- Good knowledge of using common project management and flowchart software (MS Project, MS Visio, Gantt Charts, etc.)
- Excellent multitasking and prioritisation skills.
- Comfortable working with moderate supervision.
- Demonstrate experience managing multiple projects concurrently.
- Ability to Monitor project progress and handle any issues that arise, escalating when necessary.
- Strong written and verbal communication abilities characterised by clarity and articulation.
- Ability to work effectively with individuals at all levels and diverse backgrounds.

**What could set you apart**
- Advanced competence in Word, Excel, and Vision
- Demonstrated ability to be continuously curious, willing to challenge the status quo
- Experience working as Business Analyst or Project Coordinator

  • Client Implementation Analyst

    7 days ago

    North Sydney Council, Australia Equifax Full time $90,000 - $120,000 per year

    Work Location - Sydney onlyWhat You'll DoIn your new role, as a Client Implementation Analyst you will provide comprehensive support and guidance throughout the client onboarding process for small to medium-sized clients, focusing on specialised products and services offered by Equifax. You will also engage with customers to manage their expectations, handle...

  • Client Implementation Analyst

    7 days ago

    AUS-Sydney-Blue-Street, Australia Equifax Full time $90,000 - $120,000 per year

    Work Location - Sydney onlyWhat you'll doIn your new role, as a Client Implementation Analyst you will provide comprehensive support and guidance throughout the client onboarding process for small to medium-sized clients, focusing on specialised products and services offered by Equifax. You will also engage with customers to manage their expectations, handle...

  • Product Implementation Analyst

    2 weeks ago

    North Sydney, Australia Blackhawk Network Full time

    Product Implementation Analyst **Overview**: Blackhawk's Operation team is looking for a Product Implementation Analyst to join to the growing team. The role of the Product Implementation Analyst is to make all retail, digital, and incentive products available for sale by implementing them utilizing our established onboarding process across the APAC region....

  • Product Implementation Analyst

    6 days ago

    North Sydney, Australia Blackhawk Network Full time

    About Blackhawk Network: Overview: Blackhawk's Operation team is looking for a Product Implementation Analyst to join to the growing team. The role of the Product Implementation Analyst is to make all retail, digital, and incentive products available for sale by implementing them utilizing our established onboarding process across the APAC region. Success...

  • Change Analyst

    2 weeks ago

    North Sydney, Australia Peoplebank Full time

    Location: - North Sydney- Job Type: - Contract- Posted: - about 2 hours ago- Contact: - Ryan Ching- Discipline: - General IT - Reference: - 256658**About the Company and the Role** Our client is a large telecommunications company, and they are looking for a Change Analyst to work on their change project that involves the configuration of...

  • Product Implementation Analyst

    2 days ago

    North Sydney, Australia Blackhawk Network Full time

    Overview: Blackhawk's Operation team is looking for a Product Implementation Analyst to join to the growing team. The role of the Product Implementation Analyst is to make all retail, digital, and incentive products available for sale by implementing them utilizing our established onboarding process across the APAC region. Success in the role will be...

  • Product Analyst

    13 hours ago

    Sydney, Australia Mercer Full time

    **Product Analyst - Implementation** **What can you expect?** The Product Analyst-Implementation will report to the Product Management Leader-Implementation as part of the Investment Product and Governance Team at Mercer. We offer outstanding professional development, learning opportunities, rewards, benefits and salary package in a flexible hybrid...

  • Portfolio Implementation Analyst

    1 week ago

    Sydney, Australia Macquarie Group Limited Full time

    At Macquarie, we support a hybrid working model._ Are you a highly driven professional with a keen interest in financial markets and trading? As a Portfolio Implementation Analyst, you’ll work directly with key stakeholders and will play a vital role in growing and implementing the Macquarie managed account offering, a significant part of our Wrap...

  • Client Onboarding Analyst

    2 weeks ago

    Sydney, Australia Anton Murray Consulting Full time

    Sydney- Wealth Management- Contract or TemporaryOur client is an global wealth management business looking for a Client Onboarding Analyst to join their team in Sydney on an initial 12 Month contract. This role will work closely with the business’ key stakeholders to facilitate a smooth and efficient client on-boarding process. **Key...

  • System Implementation Analyst

    13 hours ago

    Sydney, Australia Allianz Australia Full time

    **System Implementation Analyst - Technical Division | Location - Anywhere in Australia** - Play an integral part in the implementation of system & pricing changes - Utilise your data management, testing & communication skills to their maximum - Allianz is a Flex Ready employer, flexible working options are available **How far can you go with the support of...