10835 - Customer Service Representative

2 weeks ago

Lithgow, Australia Indigeco Pty Ltd Full time

$38.04 p/h + super
- 12 month contract
- Location: Lithgow with WFH options

Job Title: Contact Centre Operator

Start Date: 15/09/23

End Date: 13/09/23

Rates: $38.04 p/h + super

Hours/week: 7 hours per day, 35 hours per week (rotating roster 7am-7pm)

Location: Lithgow Contact centre

WFH options available after 12 weeks of in office training

Are you a customer focused professional with a passion for delivering exceptional service? Do you thrive in a dynamic work environment and possess excellent communication skills? We are currently seeking motivated and enthusiastic individuals to join our team as a Customer Service Representative within the Road Safety 2 line.

**Responsibilities**:

- Assisting customers with inquiries, requests and concerns whilst delivering outstanding customer service

**Qualifications**:

- 2-3 years of customer service experience (call centres, admin or retail)
- strong written and verbal communication skills
- Previous government experience is a plus (not mandatory)
- Prior experience working in an office environment
- Technically savvy with the ability to learn new systems efficiently

**Training**:
We are looking for people with:

- Quality customer service preferably in a high-volume, fast-paced call centre environment.
- Effective and timely communication skills.
- A proactive and can-do attitude.
- Experience dealing with broad range of enquiries.

Applications received after the due date may be considered for similar roles.

***:

- "Indigeco Acknowledges the Traditional Custodians of country throughout Australia and Recognise our Brothers & Sisters Connection to Land, Waters and Community. We pay our Respects to our Brothers & Sisters our Culture & to our Elders past, present & future"._

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