Administration Officer

Job Description
- Administration Officer**Req ID**:1657**Posting Start Date**:30/09/2024**Advertisement End Date**:30/10/2024**Work Location**:Orygen ParkvilleThe Royal Melbourne Hospital is one of Australia’s leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

**Administration Officer, Werribee Campus**

**Orygen Specialist Program**

**Administration Officer**
- **Provide general administration, reception, switchboard and medical records services at a Community based Youth Mental Health Service**:

- **Based in Werribee**:

- **Part Time 0.6 EFT;**:

- **Ongoing**

**The Royal Melbourne Hospital**

As one of the largest health services in Victoria, and a team of more than 10,000 strong, we provide a comprehensive range of specialist medical, surgical, and mental health services; as well as rehabilitation, aged care, outpatient and community programs. We are a designated state-wide provider for services including trauma, and we lead centres of excellence for tertiary services in several key specialties including neurosciences, nephrology, oncology, cardiology and virtual health.

Surrounded by a Parkville Precinct of brilliant thinkers, we collaborate to set new benchmarks in health excellence - benchmarks that impact across the globe. While the work we do takes us in inspiring new directions; caring for each other, our patients and consumers is as essential to who we are, as any scientific breakthrough we make. We put people first - leading with kindness and working together, we excel as one Royal Melbourne Hospital.

**Your new team**
- Orygen Specialist Program (OSP), a program of Royal Melbourne Hospital, provides specialist mental health services for young people aged 15 to 24 and focuses on providing early intervention to young people with severe and complex mental illness
- OSP also works alongside Orygen, the National Centre of Excellence in Youth Mental Health which operates four primary mental health care headspace services in the catchment area
- Multidisciplinary teams deliver individually tailored services that comprise assessment and crisis intervention, case management, medication, psychotherapy, family support, inpatient care, group work, vocational support, educational assistance, and intensive outreach
- Specialist clinical streams offer targeted interventions for psychotic disorders (including young people at ‘ultra-high risk’ of psychosis), mood disorders, and personality disorders; and also manage the co-morbid substance use disorders, eating disorders, and neurodevelopment disorders
- A forensic stream is under development
- Streams are supported by the Psychosocial Recovery program and the Community Development program

**Your success in this role**:

- Orygen Specialist Program is looking for people with initiative, a commitment to excellence, analytical and problem solving skills, an ability to think conceptually as well as creatively, strong communication skills, and the capacity and aptitude to work in a collaborative and collegiate manner with other administrative staff and within a multidisciplinary team.
- The Administration Officer will provide general administration, reception, front desk and medical records services at our Werribee campus.
- The role of the Administrative Officer is to deliver a professional and caring customer focussed service, often as the first point of contact and communication for patients, their families and visitors.
- This position provides general administration, reception, switchboard and medical records services at a Community based Youth Mental Health.

**Your Contribution**

Highly developed customer service and interpersonal skills
- Relevant clerical and administrative skills
- Concise written and verbal communication skills, including professional telephone manner
- Relevant clerical experience and administrative skills, with demonstrated ability to prioritise, manage and respond flexibly to a variety of tasks
- Demonstrable computer skills with all Microsoft programs, and ability to learn other computer database programs
- Knowledge of medical terminology
- Professional presentation and demeanour

**Our Commitment to you**

Here at The RMH we strive for excellence with a strong purpose that defines the work we do for our community - _Advancing health for everyone, every day_. This is the Melbourne Way.

We believe our success comes from our people. We’re committed to the RMH being a great place to work and a great place to receive care. We have made a long-term commitment to strengthen our organisational culture through leadership, education and empowering our staff to Speak Up for themselves and each other.

This is a role where your passion and expertise can come together to create a truly defining career opportunity. It is a unique opportunity to help us transform the future of the RMH and ultimately ensure we continue