Ict Help Desk Officer

1 day ago


Mount Barker, Australia Community Living Australia Full time

**Vacancy Name**

ICT Help Desk Officer

**Employment Type**

Permanent Full-time

**Duration**

**Award Level**

SCHADS Award Level 2 + Salary Packaging Available

**Business Unit**

ICT

**Location City**

Mount Barker

**Job Details**

We are looking for a skilled Help Desk Officer (ICT) to become part of our supportive and dynamic ICT team in Mount Barker, SA.
With a strong focus on collaboration and inclusivity, we place our staff and community at the heart of everything we do. In this fast -paced role you’ll excel at swifty diagnosing and resolving complex issues, demonstrating agility in problem-solving and contributing proactive solutions to the team.
**Why join us at CLA?**
Community Living Australia has charitable status for Fringe Benefits Tax purposes and is therefore able to offer attractive taxation benefits with up to $15,900 tax free per year and $2,650 tax free to use towards meals and entertainment per year through salary sacrifice
Novated Leasing is available through salary packaging, for the financing and running cost of a new, ex-demo or used car
We foster a positive work culture with a free Employee Assistance Program for all staff and their immediate families. Plus, you may be eligible for discounted health cover with Medibank Corporate Cover
**Reporting to the Manger ICT your duties will include but won’t be limited to**:

- Troubleshoot hardware and software problems, resolving them in timely and efficient manner, escalating where necessary
- Provide support in organisational software, including but not limited to Office 365, Dynamics 365, SharePoint and Salesforce
- Record, track, and resolve ICT requests via an ITSM solution
- Add and remove user accounts as required (AD, O365, Salesforce CRM)
- Back up exited employee user accounts and store data as per legal requirements
- Setup laptops, mobile devices and any other peripheral equipment as and when required
- Maintain ICT Registers which reflect current users and allocation of resources

**You’ll have**:

- Minimum Certificate III in ICT or equivalent industry experience
- Obtain and maintain a DHS General Employment Probity Check
- Class 1 Drivers Licence

For a confidential discussion, please contact **Naomi Newham (Manager ICT) on**0447 018 825** or for a full copy of the position Description please contact Kristy Bolto (Recruitment Officer) on 08 8536 5876**
**Applications close COB 14/4/2025**

**Applications Close Date**

14 Apr 2025

**Vacancy No**

VN167


  • Ict Support Officer

    2 weeks ago


    Mount Barker, Australia RTG Pty Ltd Full time

    Join an organisation to make a difference in the future of education - Birthday leave, salary sacrifice, Employee Health insurance - Continuously learn and grow your tech skills and experience We have an exciting opportunity for a client-focused **ICT Support Officer** (On-site) with excellent problem-solving skills. We’re looking for someone who takes...


  • Mount Waverley, Australia St John Ambulance Australia (Victoria) Full time

    Join a top 5 trusted charity with a great reputation in the community - Great role for a seasoned IT professional - Permanent Full Time in Mount Waverley A trusted and reassuring presence in the Victorian community for more than 138 years, St John Ambulance Victoria is a for purpose organisation and driving force in the community, working for the Service of...


  • Mount Gambier, Australia SA Health Full time

    Assistant Manager, Service Desk Operations Job no: 916570 Work type: Full time Location: Adelaide CBD Categories: Administration, Business and Management, Information/Communication Technology, Customer service, Call centre - Department for Health and Wellbeing – Digital Health SA – Technology and Infrastructure - Salary: $98,478 to $104,165 – ASO6...


  • Mount Gambier, Australia UnitingCare SA Full time

    Your Mission: Join a fast-paced IT environment where your technical expertise keeps our systems humming and our people connected. As the go-to tech troubleshooter, you’ll be the first line of defence against system issues, security threats, and user frustrations, making a real impact every day. What You’ll Be Doing: - Deliver responsive L1–L2...


  • Mount Gambier, Australia Government of South Australia Full time

    iworkfor.sa.gov.au will be unavailable on Saturday, 25 October 2025, from 7:30 AM ACDT until 10:30 AM ACDT due to scheduled maintenance. South Australia Police Job reference: 701881 Location: 5000 - ADELAIDE Job status: Short Term Contract Eligibility: Open to Everyone Term, full-time vacancy up to 30 June 2026 South Australia Police (SAPOL) provides a...


  • Mount Waverley, Australia Dickson Street Dental Full time

    **Looking for a Front Desk Coordinator/Receptionist - Full Time** Dickson Street Dental is a friendly family clinic which is looking for a Front Desk Coordinator with a strong passion for patient care. We are looking for an individual with a great work-ethic who would like to thrive in a vibrant and supportive dental team in a professional environment. The...

  • Front Desk

    5 days ago


    Mount Waverley, Australia Tiam Full time

    Front desk,customer service in pizza shop just take away, just answer the phone and help **Job Type**: Part-time Pay: Up to $20.00 per hour Expected hours: 2 - 4 per week Work Authorisation: - Australia (preferred) Work Location: In person

  • Front desk

    2 weeks ago


    Mount Waverley, Victoria, Australia TIAM Full time $8,320 - $104,800 per year

    Front desk,customer service in pizza shop just take away, just answer the phone and helpJob Type: Part-timePay: Up to $20.00 per hourExpected hours: 2 – 4 per weekWork Authorisation:Australia (Preferred)Work Location: In person


  • Mount Martha, Australia Bright & Duggan Property Group Full time

    **Introduction**: Bright & Duggan Group is built on the principles of United, Trusted, Accountable, and Visionary. These values serve as the foundation for our team and guide our approach to work and interactions with clients and colleagues. We expect all employees to consistently promote and uphold these values. As Bright & Duggan team members, our...


  • Mount Claremont, Australia VenuesWest Full time

    **ICT Technical Data Officer*** **POSITION NUMBER**: TBD **SALARY**: Level 4 PSCSAA $87,712 - $92,057 per annum **About VenuesWest** At VenuesWest our vision is to be Australia’s leading provider of sport and entertainment venues and precincts. We take pride in owning and/or operating 14 of Western Australia’s major sporting and entertainment venues....