Admission Specialist

4 days ago

Sydney, Australia Bolton Clarke Full time

Full-time Permanent Opportunity
- Attractive base + up to $20K commissions + KM Reimbursements
- $15,900 Salary packaging + $2,650 meal & entertainment allowance

Are you a people person with a passion for helping others navigate aged care? Bolton Clarke is seeking a dynamic and empathetic Admissions Specialist to join our team. You’ll play a vital role in supporting families and residents through the admissions journey, while driving occupancy across our NSW homes.

This is a hands-on, mobile Monday to Friday role where no two days are the same. You’ll work closely with the State Occupancy Manager, General Managers, clinical teams, and external referrers to ensure timely, appropriate placements and a seamless admissions experience.

**Key Responsibilities**
- Build strong relationships with referrers, families, and residents to generate leads and fill vacancies
- Conduct home tours and guide families through the admissions process
- Collaborate with clinical and operations teams to ensure care needs align with placements
- Support marketing initiatives and attend events to boost visibility and engagement
- Coach and mentor home staff to build local sales capability
- Maintain accurate records in CRM systems and support reporting processes

**What We’re Looking For**
- Excellent communication and interpersonal skills
- Driven, goal-oriented, and confident in achieving KPIs
- Empathetic, outgoing, and able to build trust quickly
- Willingness to learn and adapt in a fast-changing environment
- Ability to travel across NSW homes regularly
- Own car and current drivers license

**Nice-to-Haves**:

- Background in sales, aged care, or healthcare
- Experience with CRM systems and reporting tools
- No formal qualifications required - just the right attitude and drive
- Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work._

**Why Join Us?**

Our culture is both supportive and collaborative where you can make your role your own. In return for your hard work, you will receive a generous salary package plus:

- Mobile phone and laptop provided
- Health Insurance discounts with Medibank
- Employee Assistance Program
- Free Flu Vaccination
- Weekly team check-ins and ongoing support from leadership
- Make a real difference in people’s lives
- Enjoy variety and autonomy in your day-to-day work

**Why work for Bolton Clarke?**
Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

**How to Apply**

Applicants must obtain Federal Police Clearance or willingness to obtain, along with this season's flu vaccination and provide Covid-19 vaccination evidence.

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