Sales Support Prowine

**About us**

Established in 2012, Pinnacle Drinks exclusively partners with winemakers, growers, brewers and distillers to deliver some of the world's leading brands across the wine, beer and spirit categories.

**What you’ll do**

Provide administrative and customer service support to internal and external stakeholders including quotes, following up orders, sales plans and data collation.

**Key Responsibilities**:

- Assist with servicing current accounts through job quoting, product specification completion, dry-goods delivery follow-up, bulk wine call ups, customer enquiries and administrative support
- Provide details and timely communications to Senior Account Manager and Management Team in any issue arising that may impact customer relations
- Provide managers with advice and support in developing and implementing marketing strategies
- Account Management and customer liaison support including quoting, job set up, Corrective Action follow up and resolutions.
- Assist with servicing current accounts to meet sales targets through effective Account Management, Customer Service and administrative support
- Manage and assist contracted customers with the support and direction of the Management team in a proactive and strategic manner.
- Submit short
- and long-range sales plans, prepare sales strategies utilising available marketing programs to achieve nominated targets.
- Provide information to Senior Account Manager regarding account status and recommend and assist with plans to maximise future business, including customer and market profitability analysis.
- Monitor developments to forecast the opportunities for Prowine product/service offerings.
- Administrative support and input to assist the Sales team with QA, invoicing and general administration as required.
- Maintain sales information and market intelligence systems, monitor progress against budgets taking corrective action as necessary and exploiting opportunities as they arise.
- Manage debtor issues to ensure that are resolved professionally and expediently.

**Your background**:
We are so much more than great pubs and stores - we are a team of great people connected through our shared values. We are sustainably innovating to meet the ever
- evolving needs of our customers.
To be successful in this role, you will be outgoing, confident and proactive, be able to work in a team environment with flexibility in your approach both as a team member and a leader and have a strong desire to learn and develop within the business.

**Ideally you will demonstrate considerable experience in the following key areas**:

- At least 2 years in a Sales role
- Extensive Sales/Business Development experience
- Comprehensive skills in contract development
- Sophisticated data and interpretation analysis skills
- Customer Service focus with good understanding of effective customer communications principles
- High level of computer proficiency including Microsoft, Google and Excel
- Excellent time management, organisational and communication skills
- Qualifications in Business/Sales/Marketing would be desirable.
- Wine Industry Experience preferred (FMCG well regarded)

**How will you be rewarded?**
- Flexible working in every sense. We value our people
- Everyday Rewards plus card - access exclusive employee discounts across Woolworths, BigW and Endeavour Group brands (BWS, Dan Murphy’s etc) and 50% off food at ALH venues.
- Our innovative ways of working include headspace mornings once a month (no meetings company-wide), opportunity to partner alongside bright minds and genuine investment in leading technologies
- Paid learning & development opportunities
- Career progression to help you realise your potential. As our business grows so do the opportunities for our people
- Access to our Endeavour Group Employee Share Scheme
- Wine education: Bronze, Silver & Gold certifications
- Work with an industry-leading team and be a part of one of the most exciting retail transformations in Australia

**Grow with Endeavour Group**

Endeavour Group comprises a diverse range of drinks and hospitality businesses including BWS, Dan Murphy’s, ALH Hotels and Pinnacle Drinks. We are focused on growing and transforming our businesses to meet the changing needs of customers and we’re driven by a culture that puts our customers and team first.

As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability or sexual orientation. At Endeavour Group we value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating a more sociable future - for our customers and for each oth