Front Desk Coordinator/patient Coordinator

**Exciting Job Opportunity as a Front Desk Coordinator/Patient Coordinator**

Vogue Dental Studios is searching for an experienced, passionate and reliable senior front desk coordinator/patient coordinator to join our growing team to offer premium, high class service and care.

If you describe yourself as friendly and professional and can work well in a fast paced environment then this is the position for you.
- **The Role**:_ _Full-time, (may include rotating Saturdays)._

What you'll be doing:
**First point of contact**:
Creating memorable first impressions and profesionally greeting patients with warmth and care

**Managing the appointment book**:Strategically managing bookings to optimise our daily flow, keep the calendar full, and minimise disruptions to ensure a seamless experience for both team and patients.

**Daily Operations**:Acting as the central hub between clinicians, patients, suppliers, and labs—ensuring everyone is informed, aligned, and supported.

**Delivering Standout Service**:Anticipating needs, resolving concerns, and going the extra mile to make each patient interaction feel thoughtful, personalised, and unforgettable.

**Maintaining Accurate Records**: Ensuring all patient files and data are kept up-to-date, securely stored, and easy to access when needed.

**Patient Coordinating**:You’ll be the vital link between patients and the clinical team— sending treatment plans, managing schedules, records, and communication with accuracy and care.

**Handling Transactions with Care**: Processing payments and insurance claims with precision, clarity, and a focus on transparency and trust.

**Upholding a Professional Space**: Keeping the reception area organised, clean, and welcoming—creating an inviting atmosphere that reflects our high standards.

**Promoting Team Synergy**: Coordinating internal workflows, managing appointments, and supporting clear team communication to keep our daily operations running smoothly.

Minimum Qualifications/Requirements:

- Minimum 3 years experience in a receptionist/front desk role
- Experience with HICAPS - collecting Healthfund claims and Medicare CDBS is a bonus
- Proficient and trustworthy in collecting payments
- Strong multi-tasking skills and organisation (putting through accounts, handling multiple phone lines as well as co-ordinating lab work and liaising with the lab.
- Experience in performing a range of administrative tasks
- Excellent time management and a high energy and efficiency with deadline
- Polished and professional presentation
- Team player and leadership skills
- Productive and adaptable nature
- Competent keyboard skills, experience in operating modern office equipment and applied knowledge of Microsoft Office 2000 (Word, Excel, Outlook and PowerPoint)
- Happy and positive energy
- Police Check
- Working with Children Check

Joining our team means becoming part of a supportive, forward-thinking environment where your contribution truly matters. We pride ourselves on fostering a workplace culture that values collaboration, personal growth, and excellence in patient care. You'll be surrounded by passionate professionals who are not only dedicated to what they do, but also to helping each other succeed. With access to state-of-the-art technology, ongoing training, and a vibrant team spirit, this is more than just a job—it’s a place where you can thrive, feel appreciated, and make a meaningful impact every day.

Pay: $70,000.00 - $80,000.00 per year

Application Question(s):

- Expected Annual Salary

**Experience**:

- Front Desk/Reception/Patient Coordination: 2 years (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 12/07/2025