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Casual Client Support Worker

3 weeks ago

Salisbury, Australia AMES Australia Full time

Casual positions based at Salisbury and Adelaide offices.
- Supporting newly arrived refugees
- The hourly rate is $33.24 + 11.5% super
- Other benefits include:

- Supportive environment and caring work culture with work/life balance
- Cultural Diversity
- Employee Recognition Program
- Health and Well-being Program
- Employee Discounts (Flare)

**About the role**
We are seeking Client Support Workers HSP on a casual basis, to undertake over the phone or face to face assessments of clients, refer identified high need/complex cases through to Case Managers, undertake case noting and referrals to external and internal agencies, and undertake the duties of a Community Guide when required.
**To be considered for one of these roles, you will be able to demonstrate the following key selection criteria**:

- Minimum of Certificate III in Community Services or similar field; and/or a minimum of 2 years' experience in case management support of clients from CALD backgrounds
- A current valid Drivers' Licence is essential
- A current valid Working with Children Check (Employee) is essential
- Strong written communication, report writing and word processing skills
- Strong organisational, time management and administrative skills with the ability to work with a high level of autonomy
- Experience in maintaining and implementing administrative and database systems
- Computer literate and ability to use word-processing, spreadsheet and database programs
- Highly effective interpersonal and cross cultural communication skills and an interest in working with CALD community organizations
- Experience working autonomously and within multi-disciplinary teams to achieve agreed goals
- Demonstrated positive values of integrity, reliability, teamwork and professionalism consistent with the AMES
- Diploma in Community Services or similar field is highly desirable

Applications for these positions will be accepted up to **5 PM on Friday 15 September 2024, **however interviews and/or other selection processes may commence prior to the close date.
- Your current resume
- Cover letter addressing the key selection criteria outlined above

**About us**

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights