Flights and Accommodation Coordinator 5:2 38hrs Balcatta

15 hours ago

Balcatta, Australia Sodexo Full time

**Company Description** Do you have a passion for the travel industry?**
**Job Description** Flights and Accommodation Coordinator - 9-Month Max Term Contract**
**Head Office, Balcatta** | **Full-Time (9-Month Max Term Contract)**

Due to ongoing growth, **Sodexo** is seeking an experienced **Flights and Accommodation Coordinator** to join our team at our head office in **Balcatta** for a **9-month max term contract**. In this role, you will report to the **Travel and Accommodation Manager** and take responsibility for managing travel and accommodation arrangements across the IFMS Contract for Sodexo. You will be the primary point of contact for all travel and accommodation-related queries and concerns.

What you’ll be doing:

- ** Process flight and room rostering** for site-based Sodexo employees
- Administer travel arrangements for **Sodexo, Subcontractors, and Service Partners**, addressing any queries or concerns
- Maintain travel spreadsheets and all related documentation for submission to stakeholders
- Provide **exceptional customer service** by managing travel requests with professionalism and responsiveness
- Answer **internal and external calls** regarding travel and accommodation promptly
- Work closely with site managers to ensure any changes to travel are efficiently communicated to minimise costs
- Lead by example to ensure **standards and processes** are consistently followed, including participating in the **review and improvement** of procedures
- Monitor and review **flight no-show costs** and identify issues for further investigation and resolution
- Efficiently process emergency flight changes and bulk bookings for commercial flights

**Who we’re looking for**:
We’re looking for someone who thrives in a **fast-paced, high-volume environment**—there’s never a dull moment at Sodexo You’ll need to be a well-organised, **self-motivated individual** who is passionate about delivering excellent service. You’ll be a **strong communicator**, able to manage multiple tasks while maintaining professionalism and attention to detail.

Key Skills and Experience:

- ** Advanced Microsoft Excel skills** and proficiency in the Microsoft Office suite
- Previous experience in **travel booking** and administration
- ** Rostering experience** (desirable but not essential)
- Excellent **planning** and **coordination skills**
- Strong **communication** skills, with the ability to build good working relationships
- Organised with **effective time management** skills to handle a high-volume workload

**Why join Sodexo?**
- A fast-paced and dynamic working environment with no two days the same
- Work with a supportive, collaborative team
- Contribute to ongoing process improvement and development within the role
- Great office location with easy access to public transport

**Ready to take the next step in your career?**

**Why choose Sodexo?**

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program

**Additional Information

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