Customer Service Officer- Warragul Leisure Centre

2 days ago

Warragul, Australia YMCA Victoria Full time

Enjoy regular work
- with the flexibility to balance work and life
- Role Location: Warragul Leisure Centre
- $27.95 per hour + Super | Casual (or part-time)

At the Y our vision is simple - Amplify Your Voice. Shape Our Community. Challenge Our World

As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.

**About the Centre**

Warragul Leisure Centre is owned by Baw Baw Shire Council and run by YMCA Victoria. Warragul Leisure Centre is an aquatic and recreation centre located in Warragul, Victoria. Why not visit us for a refreshing swim in our pools? You and the family can learn to swim with our swimming lessons, get involved in aquatic group fitness or take a dip with lap swimming. We even host kids birthday parties

**About the role**
- Provide customers with sales solutions when enquiring about memberships and programs
- Conduct centre tours with prospective members
- Follow up customers and members as required
- Promote available programs and services
- Accurately receipt, process and balance customer payments

This is a casual position, and the hourly rate is $27.95 plus Superannuation.

**About you**

With our focus on providing the exceptional customer experience and always providing outstanding customer service, we will be looking for someone who is energetic, can help to create a welcoming environment and enthusiastic about helping and assisting others.

You will be working alongside our other Customer Service Officers, and will also work closely with Duty Managers to ensure smooth service and running of the facility overall.

You will be able to work a range of morning and evening shifts.

**Qualifications & Experience**
- First Aid and CPR certificates
- Previous experience in a similar role will be advantageous

**Benefits**

At the YMCA, we value our people. Working for us means you’ll enjoy great work/life balance and a range of benefits which improve your wellbeing and help you develop as an individual, such as:

- Flexible working and rostering arrangements
- Opportunities for career development and growth
- Free access to gyms, recreation, and aquatics centres across the state
- Free access to the Virtual Y - online health and wellness

**How to Apply

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