Executive Assistant/ Salon Coordinator

7 days ago

East Perth, Australia Fatty Arbuckles Hair Artistry & Lather Lounge Full time

**ABOUT US**

Fatty Arbuckles Hair Artistry & Lather Lounge is a highly professional, high-end and well-established salon in East Perth WA

**ABOUT THE ROLE**

We are currently seeking a Receptionist/Salon Coordinator for our Urban Hair Retreat.

The primary function of this role is to maintain the highest level of client experience; coordinate the daily operations of the Salon; improve efficiency and assist in a management role.

We are looking for a highly energised, organised, and motivated people person with a mature outlook on life who always wants to do their best and make people happy.

You must be available to work some late night trading and Saturdays.

**Duties**
- Represent Fatty Arbuckles salon brand face to face & on the phone
- Coordinate the appointment book
- Provide a 6 star guest experience
- Reporting for management
- Stock management
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Recommend and display items that match customer needs
- Manage point-of-sale processes
- Actively involve in the receiving of new shipments
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
- Coordinate and assist stylists in their daily salon duties
- Take pride in their appearance, and be fashion-forward
- Have strong retail/customer service experience
- Have an infectiously upbeat personality, with an even temperament in challenging situations
- Be extremely KPI focused, and committed to helping both stylists and salon achieve and exceed target
- Be proactive, detail focused, and comfortable working with systems and processes
- Confidently build relationships
- Have solid organisational skills with attention to detail
- Thrive in a busy, dynamic environment
- Excel at multitasking and creative problem solving
- Deliver outstanding, consistent, professional customer service
- Integrate well into an established team and culture

**The Perks**
- Be a part of a supportive, fun and friendly team.
- Be financially rewarded for your performance with our salary and great commission structure.
- Discount on retail products.
- Complimentary and discounted hair services for you to maintain beautiful hair

If this sounds like you, we are very interested in hearing from you...

**Job Type**: Part-time
Part-time hours: 25-40 per week

**Salary**: $25.00 - $35.00 per hour

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission
- Performance bonus

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location

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