Claims Support Administrator

3 days ago

Newcastle, Australia HAYS Full time

Government Position | Ongoing Contract | Gosford location

Exciting opportunity for a Claims Support Administrator to join this established team

**Claims Support Administrator**

**Rate: $342 / Day + Super**

**Contract: 6-month ongoing contract**

**Days: Mon - Fri**

**Location: Gosford**

**Your new company**

Hays have partnered with a government organisation who are focused on supporting the long-term care needs of businesses, people and communities of NSW. They are currently looking for an experienced Claims Support Administrator to join their established team in Gosford

**Your new role**

As a Claims Support Administrator, you will be responsible for:

- Provide a range of general administrative support, including record management, meeting/event coordination, travel arrangements, etc.
- Management of claims system and ensuring processing of invoices, claims and reimbursements
- Collect and compile information to prepare documentation and correspondence
- Undertake complex payment coding and interpretation of invoices
- Update and maintain records and databases
- Provide customer support and process enquiries, escalating/redirecting when required
- Undertake entry-level case management activities when required
- Ensure compliance with agency standards and procedures

**What you'll need to succeed**
- High attention to detail and strong work ethic
- Tech-savvy with the ability to pick up new programs and learn quickly
- Good communication skills and ability to work in a team
- Ability to meet KPI's and communicate opportunities for improvement
- Experience in data entry / payroll is desirable but not essential

**What you'll get in return**
- 6-month ongoing contract
- Training and ongoing support from team leaders
- Flexible hours and WFH opportunities once training is complete
- Competitive rate and weekly pay cycle

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

2797247

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