Customer Services Manager
2 days ago
Job Brief: Interactive Brokers ("IBKR"), a subsidiary of publicly-traded Interactive Brokers Group, Inc., based inGreenwich, Connecticut (NASDAQ: IBKR) is a low-cost provider of trade execution and clearing services for active traders, institutional investors, fi nancial advisors and introducing brokers. IBKR’s premier technology provides electronic access to stocks, options, futures, forex, bonds, and funds worldwide from a single IBKR Integrated Investment account. IBKR is one of the largest online brokers by trade volume and is consistently ranked at the top of its field. **Responsibilities**: - Resolve routine and complex client service issues in a thorough and expeditious manner,utilizing sound judgment with an emphasis on courtesy. - Client inquiries typically encompass a broad array of themes including: - Operability of IB Trader Workstation, Web Trader and Mobile Trader execution platforms including trading modules and analytical tools; Cash deposit and withdrawal activity, position transfers, and account administrative functions. - Product availability and attributes; Exchange, clearing and depository functions; Order types and routing logic; Order status, trade and delivery settlement, exercise & assignment,expiration processing, and corporate actions. - Margin calculations; Commission structure, interest and fee. - Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues. - Contribute to the development of client service systems, policies and procedures. - Assist the Head of Customer Service Australia with supervising and overseeing thedevelopment and training of other staff within the team. Skills Required: - Bachelor’s or advanced degree. Preferably in business. - Experience in financial services position (e.g., brokerage, banking, trading, exchange or clearing house) is essential - 3 years minimum - In depth understanding of the following financial instruments: stocks, securities options,futures, options on futures, foreign exchange and fixed income. - Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies. - Registrations: FINRA Series 7, 63 or ability to obtain licenses. - Multi-language skills a plus. - Some leadership or supervisory experience preferred but not essential Salary Range is AUD 70,000 to 100,000 Employment Addres: 205-227 George St THE ROCKS NSW 2000
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Customer Service Manager
7 days ago
Altona North, Australia PrixCar Services Full time**Job No**: **ATR271822** *** **Location**: **Altona North** *** ***: PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 30 years we have grown to offer a wide range of specialised services, with more than 25 depots across...
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Customer Service Manager
7 days ago
Altona North, Australia Prixcar Services Full timePrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 30 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia, we are ideally positioned to provide exceptional vehicle transport...
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Customer Service Manager
7 days ago
Altona North, Australia PrixCar Services Full time**Job No**: **ATR233626** *** **Location**: **Altona North** *** ***: PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 30 years we have grown to offer a wide range of specialised services, with more than 25 depots across...
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Customer Service Manager
2 days ago
Sydney, Australia GJK Facility Services Full time**Introduction**: BETTER EXPERIENCES, BETTER OUTCOMES It's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people. We are a leading provider of facility services, committed to provider better experiences and better...
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Customer Service Officer
4 days ago
Altona North, Australia Prixcar Services Full timePrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia, we are ideally positioned to provide exceptional vehicle transport...
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Customer Service Officer
4 days ago
Altona North, Australia Prixcar Services Full timePrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia, we are ideally positioned to provide exceptional vehicle transport...
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Customer Service Manager
6 days ago
Sydney, Australia GJK Facility Services Full time**Introduction**: BETTER EXPERIENCES, BETTER OUTCOMES It's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people. We are a leading provider of facility services, committed to provider better experiences and better...
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Customer Service Manager
2 days ago
Sydney, Australia International Hotel Services IHS Full time**About Us**: International Hotel Services (IHS), a wholly owned subsidiary of the Bayton Group, has been a pivotal force in shaping elevated standards within the accommodation industry since its inception in 1998. Offering a comprehensive suite of specialised services, IHS is dedicated to enhancing the operational efficiency and cleanliness of hotels and...
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Customer Service
6 days ago
North Sydney, Australia AB Dental & Medical Full timeIf you are looking for the next step in your career in the dental industry then this could be the perfect opportunity. We are seeking someone with a strong background in the dental industry, either as a Dental Assistant/Receptionist or Clinical Coordinator for a specialist customer success position. If you are looking for the next step in your career in the...
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Customer Service Manager
2 weeks ago
Laverton North, Australia Thentic Full timeOVERSEE A CALL CENTRE TEAM FOR B2C RESIDENITAL CUSTOMERS - OPEN ON INDUSTRY EXPERIENCE - LOOKING FOR A DEPARTMENT MANAGER - NATIONAL ENERGY EFFICIENCY BRAND IN SOLAR, HEAT PUMP, LIGHTING **About the company** You are looking at a business who have cemented their name as one of our top tier pioneers in the energy efficiency markets nationwide and are known...
