Building Management Assistant

2 weeks ago

Gold Coast, Australia The Star Entertainment Group Full time

A great opportunity has arisen at The Star Gold Coast as the Building Management Assistant. In this role you will need a friendly, professional attitude to focus on delivering a high level of customer service and ensuring familiarity and knowledge of the property and current owners within The Star Residences.

**Responsibilities include**:

- Providing a high level of service to owners within The Star Residences at all times.
- Maintaining a high level of product knowledge about all aspects of The Star Gold Coast.
- Liaising with tenants, guests and contractors in relation to day-to-day building matters and directing these enquiries where required.
- Confirming and coordinating residential move-in bookings, including making lift bookings.
- Coordinating and accepting loading dock deliveries
- Receiving and confirming booking requests for private dining rooms
- Ordering hard keys and remotes and cutting common property swipe cards.
- Obtaining the Body Corporate roll and updating relevant databases.

**What are we looking for?**
- Excellent interpersonal, verbal, and written communication skills
- A thorough knowledge of The Star Gold Coast restaurants and property
- Sales registration certificate is highly regarded
- Experience working within a fast-paced real estate agency (property management) and/or strata hotel operations is highly regarded.
- Prior experience using systems such as ‘Mybos’, ‘SIHOT’, ‘Converga’ and ‘Oracle’ not essential but advantageous.

**What can we offer you?**
- 30% staff discounts across our award-winning venues at all 3 of our extraordinary properties
- Free meal with a new menu every single day
- Opportunity to work with elite professionals and assets
- Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous

**About us**

The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants, and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJs at Atrium Bar & more It is a destination that offers relaxation and fun at the same time

**Our Culture**

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index.

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