Communications and Stakeholder Engagement Officer

2 days ago

Sydney, Australia Ampersand Full time

**Rate: $600 p/d**

**6 Month Contract**

**Flexible Locations Across NSW & WFH**

**State Government**

**Hours**:
**38 per week**

**About the Role**

The Communications and Stakeholder Engagement Officer is responsible for providing specialist advice and services across stakeholder consultation, customer information issues management and digital strategies and other relevant support to assist in the delivery of the full range of communication and stakeholder engagement services within a designated place or project.

**The NSW Government is rolling out the 16 Regional Cities Services Improvement Program as part of our commitment to improving bus services throughout regional NSW.**

**What is the 16 Regional Cities Services Improvement Program?**
The program aims to provide improvements to regional bus services, including providing better connections to where customers need to go for:

- work
- education
- health
- social and recreational activities.

**Key Accountabilities**
- Partner with other members of the wider place/project communication teams to implement communications plan activities to time, cost and expectations.
- Develop communication and stakeholder engagement strategies and plans, including the identification of educational and promotional information and draft communications to assist in the effective management of stakeholder information and engagement needs.
- Develop, coordinate, deliver and evaluate the effectiveness of a range of events, workshops and stakeholder consultation activities including customer information, stakeholder consultation, internal communication, issues management and liaison with the media unit, and online and digital strategies to maximise stakeholder engagement and feedback.
- Contribute to the implementation of a program of stakeholder education and capacity building initiatives by facilitating a range of meetings and forums and identifying ways to assist stakeholder participation in organisational projects.

**Key knowledge and experience**
- Demonstrated experience in communications within a government or services environment.
- Demonstrated communications experience, including the development, implementation and evaluation of communications and engagement plans, print and electronic communication materials, supplier management, events management and communication administration function such as timelines and approval processes.

For more information, please

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