Receptionist

3 days ago

Sydney, Australia SW Accountants & Advisors Full time

**About SW Accountants & Advisors**

SW Accountants & Advisors (SW) is Australias best kept accounting secret. We are a leading advisory and accounting firm with a 90-year history in Australia. Operating in Melbourne, Sydney, Brisbane, and Perth, we have over 45 Partners and 400 staff and nationally. SW provide a full range of audit, business advisory, corporate finance, tax, private clients, and wealth management solutions. We are proud to be ranked as the 22nd largest firm by revenue in the 2024 AFR Top 100 Accounting Firms and the 10th largest national practice in Australia.

Own it, Love your work, Share the load, Embrace the ride, Open doors. Our values are at the very heart of our firm and guide the way we interact within our firms teams, with our clients, and the way we interact and engage with you.

**About the role**

We are seeking an enthusiastic and professional Receptionist to oversee the day-to-day operations of our Sydney office. Your primary focus is to ensure that the office functions seamlessly, consistently and in co-ordination with the Melbourne, Perth and Brisbane offices. Working closely with the Practice Support Group leaders and Sydney based Directors, you will be given the opportunity to make this role your own. Supported by a team of amazing receptionists and administrative staff nationwide, you will be given the chance to upskill in many areas.

**Key Responsibilities**
- Meet and greet clients
- Answer and direct all calls and distribute messages
- Manage incoming mail and deliveries
- Ensure front office and reception is always clean and tidy
- Maintain meeting room bookings
- Liaise with IT department to report any problems
- Support partners and staff with travel bookings
- Monitor, order, and re-stock all office supplies
- Assist the Business Development and Marketing team with organising firm functions
- Maintain staff kitchen
- Liaise with building management and report facilities faults and problems
- Ensure all building signage is up to date and maintained
- Supervise and administer the issuance of building keys
- Manage banking, postage and couriers
- Assist with tea & coffee for Directors and clients
- Organise catering
- Assist Executive Manager with ad hoc duties
- Provide administrative support to the division as required

**Skills and experience**
- Previous experience as a Receptionist/Concierge preferred
- Ability to create a positive and everlasting impression
- Highly professional and courteous manner
- Superior client service skills
- Excellent organisational and time management skills
- Ability to work under pressure and to meet deadlines
- Strong computer literacy, including Microsoft Word, PowerPoint, Excel, Outlook
- Exceptional interpersonal skills and ability to deal effectively with a wide range of personalities
- Ability to think quickly on their feet
- Proactive, punctual and reliable
- Willingness to learn new skills

**Best kept secrets of SW**
- Progressive firm, with excellent career opportunities
- 2 additional AL days per year
- 18 weeks paid parental leave for primary carers and 3 weeks for non-primary
- Paid volunteer leave
- Refer to client and refer a friend bonus scheme
- Employee Assistance Program and Wellness perks
- Social Club
- Tailored Learning and Development Program
- Weekly lunch provided

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