Club Manager

Company and Job Description

**Elixr Health Clubs**

Elixr has been a beautiful sanctuary for its members for 22 years. The club in the heart of Bondi Junction is one of Sydney's largest - set across two levels of 3500 sqm and offering two personal training studios, seven exercise class studios, a 25m indoor heated pool, the latest LifeFitness cardio equipment, luxurious changerooms with steam rooms and Dyson hairdryers, as well as an in-house nutritionist and massage treatment room.

Our offices are located within the club and directly opposite Westfield Bondi Junction.

There are over 250 classes to choose from per week with Pilates reformer and mat, Yoga, and Group Exercise including Spin, HIIT, Power, Aqua, Real Fitness Kickboxing and Floor Barre. Experience a club like no other.

**Club Manager role opportunity**

A rare opportunity has come up to join the dedicated and energetic team of managers and staff at Elixr as our motivated and confident Club Manager. Join our friendly, dynamic team and help us ensure excellent club operations, club experience and member retention.

Elixr is proud to partner with key brands like The Australian Ballet, Hamilton the Musical and Moulin Rouge The Musical - as their official health club of choice in Sydney.
- Key responsibilities include:_
- Supporting the General Manager and working closely with the Sales Manager and Assistant Member Care Manager in key areas of club operations and strategic planning
- Focusing on initiatives that support member retention and the in-club experience
- Providing leadership and support to teams including the reception team, member care team and maintenance team to ensure excellent customer service and an in-club experience
- Recruitment, training and mentorship of team members
- Assessing and ensuring the quality of work of the external cleaning company contractors covering both day cleaners' work and the night crew
- Reviewing member feedback to support the General Manager with business development needs including facilities and class timetable innovation

The person we seek must possess a CAN DO attitude, find no task too BIG and most importantly thrive on working under pressure and deadlines. This full-time role is 5 days per week and reports directly to the General Manager. The role must cover one Saturday shift every 3-4 weeks.

The key performance objective of the role is to provide support to the General Manager across all club operation areas to ensure high levels of member retention and an excellent in-club experience. This includes the managing, recruiting, training and mentorship of member care, maintenance and reception team personnel, and of course providing exceptional service to our valued members.

**Do you also possess the following?**
- Leadership, recruitment, training and performance management experience
- Previous administration experience in a fast paced service industry environment (health club, leisure or hospitality industries preferred).
- Multi-Tasker: Exceptional organisation and time management skills
- Maturity and confidence in dealings with members, staff and suppliers
- Decisive and ability to 'think' on your feet
- Excellent communication and administration process skills
- Openness and eagerness to learn

If you answered YES... Then we want to hear from YOU...

**Perks includes**:

- Working with a lively and close-knit team
- Elixr membership for staff
- Elixr branded uniform supplied
- Involvement in exciting partnerships such as being the official health club to dancers and performers from The Australian Ballet and Hamilton the Musical along with complimentary tickets and experiences

Full training is provided in a positive and empowering environment. This role is suitable for individuals who are wishing to develop a professional career in what is now considered the fastest growing sector of the health and wellbeing industry.

**Find out more about us**:
**Job Types**: Full-time, Permanent

Pay: $70,000.00 - $80,000.00 per year

**Benefits**:

- Employee discount
- Gym membership
- Professional development assistance

Schedule:

- Rotating roster

Work Authorisation:

- Australia (required)

Work Location: In person