Customer Service Supervisor

4 days ago

Edinburgh North, Australia Barossa Fine Foods Full time

We have an exciting opportunity for a proactive, passionate and energetic Customer Service Supervisor to provide competent and professional customer experience. You will lead, coach and develop the Customer Service team working collaboratively with other departments.

The role is based at our Edinburgh North office.

**Your responsibilities include**:

- Delegation of tasks to the customer service team, working to deadlines.
- Being the first level support for the customer service team, coaching and supporting them to deliver an exceptional customer experience.
- Strong focus on improving the customer experience in alignment with required outcomes.
- Be the cohesive link between the customer service team and other departments.
- Continuous improvement by identifying issues, challenges, and finding and implementing solutions to best meet customer needs.
- Manage your team’s work schedules and roster
- Reception duties as required.

**To achieve success in this role, you will have**:

- Customer service experience in a FMCG environment is desirable.
- Ability to function in a high performance, results driven environment.
- Excellent telephone, communication, and people skills
- Ability to change and adapt to a fast-paced environment.
- Be able to work under pressure and to a deadline.
- Computer literate in Microsoft office
- Previous experience with ERP systems
- Previous experience and ability to successfully lead and develop a team.

**What will you get in return?**
- 15% Employee Discount on all products at all of our locations.
- Competitive salary in accordance with experience
- Career development & training

**Who are we?**
Barossa Fine Foods are an intergenerational family-owned business incorporating much-loved consumer brands such as **Barossa Fine Foods, Angelakis Brothers, Standom Smallgoods and The Cheesemonger.**

Barossa Fine Foods are one of the most awarded smallgoods producer in Australia.

Only short-listed applicants will be contacted.
- All applicants progressing through full recruitment process will be required to undertake Pre-Employment Medicals & Drug & Alcohol screenings._

  • Customer Service Officer

    11 hours ago

    Edinburgh North, Australia Barossa Fine Foods Full time

    **Role Purpose**:As part of the Sales team, the Customer Service Officer is responsible for working with customers to fulfill orders and address any queries they may have. A key focus of this role is to ensure that superior service is being delivered to all current and potential clients of the business. This role works closely with other departments to...

  • Yard Logistics Supervisor

    2 days ago

    Edinburgh North, Australia Supagas Pty Ltd Full time

    Employee Discount Platform, Employee Assistance Program - Continual ongoing support and training provided - Secure, Permanent, Fulltime Role with Essential Service Provider **About Supagas** Supagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation...

  • Customer Service Supervisor

    3 weeks ago

    North Lakes, Queensland, Australia Drakes Supermarkets Full time

    OverviewBe among the first 25 applicants.Drakes North LakesExciting Career OpportunityAbout The RoleReporting directly to the Customer Service Manager, this successful applicant will be given the training and skills required to run and supervise the Customer Service Department in the absence of the Manager. Weekend and closing shifts will be required for...

  • Customer Service Supervisor

    3 weeks ago

    North Lakes, Queensland, Australia Drakes Supermarkets Full time

    OverviewBe among the first 25 applicants.Drakes North LakesExciting Career OpportunityAbout The RoleReporting directly to the Customer Service Manager, this successful applicant will be given the training and skills required to run and supervise the Customer Service Department in the absence of the Manager. Weekend and closing shifts will be required for...

  • Production Supervisor

    1 week ago

    Edinburgh North, Australia Supaloc Full time

    Supaloc delivers high-performance steel framing systems which have shaped and transformed the dreams of Australian families for nearly 30 years. As a member of the NXT Building Group, we are the nation's largest supplier of precision-engineered steel framing systems for one of Australia’s largest home building companies. We provide 'end to end' solutions...

  • Production Supervisor

    2 days ago

    Edinburgh North, South Australia NEX Building Group Full time $60,000 - $120,000 per year

    Production SupervisorBuild better futures with Supaloc, proudly servicing trusted residential developer brands including Weeks Homes and more nation-wideAustralia's industry-leading provider of innovative, BlueScope TRUECORE Steel structural house framing products.Oversee daily operations in our Edinburgh factory, being responsible for the end-to-end...

  • Functions and Events Supervisor

    2 days ago

    Edinburgh, Australia Ventia Pty Limited Full time

    Functions and Events Supervisor **Date**:18 Feb 2025 **Location**:Edinburgh, SA, AU, 5111 **Company**:Ventia **The Role** Ventia, in collaboration with the Australian Defence Force, is seeking a proactive and experienced Functions & Events Supervisor to lead and manage the delivery of exceptional customer service at events and functions at RAAF Base...

  • Administration and Customer Service

    11 hours ago

    Edinburgh North, Australia InsulShop Full time

    **Administration & Office Support Assistant** Insulshop (SA) T/as Coolfoam Edinburgh, Adelaide SA Administrative Assistants (Administration & Office Support) Part-time (20 - 25 hours - work hours flexible) $26 per hour plus super and entitlements **About us** Coolfoam is a leading South Australian-based supplier and manufacturer of industrial, and...

  • Structural Boilermaker Workshop Supervisor

    2 weeks ago

    Edinburgh, Australia EIR Labour Hire SA Full time

    EIR Labour Hire are on the hunt for a qualified and experienced Structural Boilermaker Supervisor/Leading Hand for a state of the art workshop based in Edinburgh SA **THE ESSENTIALS YOU MUST HAVE TO BE CONSIDERED**: Experience as a workshop supervisor or as leading hand structural boilermaker Able to lead a team of at least 30 Able to work in excess of...

  • Structural Boilermaker Workshop Supervisor

    2 weeks ago

    Edinburgh, Australia EIR Labour Hire SA Full time

    **Who are EIR?** EIR are a local SA labour hire company that only hires GREAT people. We want our customers to get the best people and we want our team mates to get the best jobs, that's us! We have staff on the ground everyday looking after our hard workers and supply various industries including Construction, Civil, Mining and Manufacturing! **EIR Labour...