Current jobs related to Service Desk Supervisor - Sydney Western Suburbs - HAYS

  • Service Desk Analyst

    1 day ago

    Sydney Western Suburbs, Australia HAYS Full time

    Government Organisation - Service Desk Analyst - 3 Month Contract with Potential for Extension **Your new company** This Local Government Organisation is looking for a Service Desk Analyst to join their service desk team in a 3 month contract. The organisation is located in Bankstown area. You will have the opportunity to work as a part of a government...

  • Service Desk Manager

    6 days ago

    Sydney Western Suburbs, Australia HAYS Full time

    Service Desk Manager | Permanent Position | Western Sydney **Your new company** *** An exciting new opportunity is available for an IT Service Desk Manager at a Software Services Company in the Automotive Industry. This organisation is located in Western Sydney and has excellent facilities on-site. **Your new role** You will be responsible for the...

  • Service Desk Analyst

    2 weeks ago

    Sydney Western Suburbs, Australia HAYS Full time

    Service Desk Analyst - 12 month contract - WFH **Your new company** *** This state government organisation is currently looking for Service Desk Analysts to join their IT support team in a full time 12 month contract. This organisation is located in Sydney CBD area but you will have the opportunity to WFH. You will have the opportunity to work as a part of...

  • Service Desk Analyst

    1 week ago

    Sydney Western Suburbs, Australia HAYS Full time

    Application Help Desk Analyst | Western Sydney **Your new company** An exciting new opportunity is available for an Application Support Engineer with NV1 Clearance. This is a permanent position, located in Western Sydney and offers a modern onsite working environment and excellent opportunities for career development. **Your new role** In your new role...

  • Service Desk Analyst

    2 weeks ago

    Sydney Western Suburbs, Australia HAYS Full time

    Service Desk Analyst - $45+per hour - 6-month contract - Katoomba location **Your new company** *** This organisation is based in Katoomba in the Blue mountains and is currently seeking two IT service desk analysts to join the helpdesk team. You will be one of the key support points providing on-call and remote support. This is in a 6- month contract to...

  • Bell Desk Supervisor

    2 weeks ago

    Sydney, New South Wales, Australia Capella Hotel Group Full time

    Sydney, NSW, AUS25-31 per hourHourlyFull TimeAbout Capella Hotels and Resorts.Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our...

  • Service Desk Manager

    2 weeks ago

    Melbourne Northern Suburbs, Australia HAYS Full time

    IT Service Desk Manager job available | Permanent | Melbourne North-West | Immediate start **Your new company** A growing Managed Service Provider in Melbourne’s North-West requires a Service Desk Manager for a permanent opportunity commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure to leading...

  • Supervisor - Front Desk

    1 week ago

    Sydney, New South Wales, Australia St. Johns Park Bowling Club Full time

    St Johns Park Bowling Club is a leading employer in the hospitality industry in South-Western Sydney. We currently have an exciting opportunity available for a Front Desk Supervisor to join our friendly team. You will be working on a rotating roster every 4 weeks including nights, weekends and public holiday shifts. Average of 38 hours per week with two...

  • Front Desk Operations Supervisor

    2 weeks ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $90,000 - $120,000

    Job DescriptionWe are seeking a skilled and experienced Front Desk Operations Supervisor to lead our front office team and drive exceptional guest experiences. In this role, you will oversee the smooth operation of the front desk, ensuring seamless check-ins, check-outs, and guest interactions. Your leadership skills will be put to the test as you manage a...

  • Service Desk Officer

    1 day ago

    Melbourne Northern Suburbs, Australia HAYS Full time

    Exciting new opportunity in Melbourn'es Norther Suburbs **Your new company** Your new company is positioned within the Local Government sector, based in the northern suburbs of Melbourne. We are actively seeking an accomplished Service Desk Officer to join the team and take the next step in your career with an exciting new contracting opportunity. **Your...

Service Desk Supervisor

3 weeks ago

Sydney Western Suburbs, Australia HAYS Full time

Service Desk Supervisor - 10-month contract - Seven Hills - $60 + S per hour

**Your new company**

This government organisation is seeking an enthusiastic outgoing IT Service Desk Supervisor with excellent leadership and customer service skills. Located near Seven Hills, they are offering an initial 10-month contract paying $60 + s per hour. There will be potential for the contract to be extended once the 10 months has been completed.

**Your new role**

This is an exciting leadership position for an experienced IT Service Desk Supervisor who will be managing tickets and making sure the level 1 and 2 Service desk officers are delivering high quality IT support to all users and vendors. You will be able to follow the ITSM and ITIL processes and be certified in ITILv3 or ITILv4 Foundation. You will be the first escalation point for all users and be able to fix the issue in a timely manner. You be providing regular performance meetings and KPI reporting.

You will be able to communicate with your team members and provide training and guidance where needed. If you are passionate about providing excellent customer service and can drive performance improvement, then this could be a great role for you

**What you'll need to succeed**
- Have at least 3 years’ experience as an IT Supervisor
- Certified in ITILv3 or ITILv4 Foundation
- Strong experience managing tickets
- Have strong customer service skills
- Ability to work under pressure
- Regular performance and KPI reporting
- Strong communication skills (will be dealing with internal and external stakeholders)
- Strong training and guidance skills
- Strong experience dealing with escalations
- Experience with Microsoft servers and operating systems
- Strong time management skills

**What you'll get in return**
- reat government organisation
- 10-month contact (might extend)

**What you need to do now**

**LHS 297508**#2771840