Regional Operations Coach

Our goal is to be Distinctive, Authentic and Connected in everything we do and to create the Ultimate Customer Experience with everyone we meet_

Due to the continuous success and growth of our team, we have an exciting opportunity to join our team as the **Regional Operations Coach** for our **NIKE **stores in **WA & QLD.**

**Who Are We?**
- Retail Prodigy Group_ are the master retail franchise partner for _NIKE_ Stores across Australia and New Zealand _and the Retail Operations _Partner for Samsung Stores across Australia. With an extensive portfolio of Retail stores across, we are a team of talented and passionate retailers, committed to setting a new benchmark in retail.

**Your key responsibilities will include however are not limited to**:

- Drive culture of Ultimate Customer Experience through great execution of Store Operations, Stockroom and Visual Merchandising
- Work with Store Coach to ensure Store Operations, Stockroom and VM Coaches are executing job requirements and on time
- Ensure Rosters Aligned - Traffic by day and by hour, Events (Promo, School Holidays, Deliveries and Returns), Sales Trend and published on time
- Work with Store Operations Coach to ensure appropriate Athlete availability for roster, and coordinate recruitment with HR team where insufficient
- Work with Loss Prevention to approve and coordinate calendar for stocktake, and ensure actions required after stocktake are completed
- Ensure Visual Merchandising is executed by store team to standard and seasonal guide and provide training where necessary
- Store visitation as required by Regional Manager to support delivery of Ultimate Customer Experience and operational excellence

**To be successful in this role you have**:

- At least 1 year's experience as a Manager/Coach at RPG
- A strong passion for Store Operations and driving efficiencies in order to deliver the _Ultimate Customer Experience_
- Proven ability to execute rosters and ongoing store directives
- Operational excellence and the ability to formulate and execute strategic plans
- Comprehensive coaching skills with a motivational and inspirational management style
- Extensive experience in succession (NEXT) planning
- Excellent organisational skills with ability to multi-task/prioritise daily work
- Excellent communication, attention to detail and interpersonal skills - a 'nothing is too much trouble' attitude with strong service orientation
- To be able to relocate to Queensland or already be based in QLD, Australia.

**What’s in it for you?**

You will be a part of a winning team with a supportive, friendly and fun culture, exciting career opportunities and receive excellent employee benefits Your benefits will include:

- Just Do It - Winning takes hard work, commitment and a solid game plan - we recognise your achievements through our amazing Monthly Bonus Program - WIN THE MONTH
- You work hard, so we believe you should have time to play hard - Monday to Friday roster
- Represent the Nike Brand everyday - Generous uniform allowances of up to $1800 per year
- Up to a 30% discount across RPG Brands for you and your family
- A paid day off to celebrate YOU on your special day - Happy Birthday from us
- Ongoing coaching & development to support growth within your career
- Access to RPG’s THRIVE Program - our all-inclusive holistic wellbeing and mental health support services.
- Do you know the next RPG Prodigy? We will pay a bonus to YOU for referring TOP Talent to RPG

This is a pivotal role in a growth company that provides a fantastic opportunity to immerse yourself in a culture second to none, whilst working in partnership with NIKE, the world's leading sport and fitness brand
- We CARE, we COACH, we have ENERGY, we are ACCOUNTABLE and we INNOVATE_

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