Client Success Analyst

5 days ago

Sydney, Australia Carnation Construction Full time

We're seeking talented individuals to help us fulfill our mission of connecting the world to work. Our fast-paced environment offers many opportunities to grow your career while contributing to our success. If you are a team player, we are the right fit for you: collaboration is the cornerstone of our workflows and is highly valued by our global workforce, regardless of function, department, or time zone. You'll work in a people-focused HR tech company where every voice will be heard. Join us and become part of our multicultural and diverse team

**What you’ll do**:

- Optimize and grow existing campaigns
- Focus on retention and growth of your clients by understanding their business and meeting their goals
- Resolving technical, product, or account issues
- Technical tasks include but are not limited to: data analysis, optimizing traffic sources, troubleshooting indexation issues, testing URL parameters, reviewing XML feeds
- Collaborate with sales, product, and indexation teams to translate client needs into actionable items internally
- Tweak campaigns based on data analysis to meet client needs
- Meet competitive monthly objectives
- Meet directly with clients when necessary to review strategy

**What you bring**:

- You have a Bachelor's degree or relevant Diploma
- You are fluent in English and in Geman/French/Dutch
- You have 1-3 years’ experience in online advertising, business analyst or client success type role
- Understanding of PPC advertising products
- Experience speaking with clients or decision makers
- Familiarization with SQL are a plus
- You are able to make the data tell a story
- You love number and dissecting data to make logic-based optimizations
- You are curious, responsible, cooperative and ready to work in a fast-growing company

**What we Offer**:

- Remote first work policy
- Generous time management policy
- Transparent organizational structure and collaborative environment
- Fast-growing and international network
- Start-up atmosphere.
- An inspiring and friendly atmosphere with a team of passionate and youthful people

**Salary**: $56,948.04 - $142,307.62 per year

Schedule:

- Afternoon shift
- Evening shift
- Morning shift

Work Authorisation:

- Australia (preferred)

Ability to Commute:

- Sydney City, NSW (required)

Ability to Relocate:

- Sydney City, NSW: Relocate before starting work (required)

Work Location: In person

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