Client Implementation Analyst

3 days ago

North Sydney Council, Australia Equifax Full time $90,000 - $120,000 per year

Work Location - Sydney only
What You'll Do
In your new role, as a Client Implementation Analyst you will provide comprehensive support and guidance throughout the client onboarding process for small to medium-sized clients, focusing on specialised products and services offered by Equifax. You will also engage with customers to manage their expectations, handle scope changes, and address requirements-related issues effectively and serve as the primary point of contact throughout the entire service implementation process. Setting up and facilitating regular touch points and status meetings with customers in a timely and professional manner to track the project status is a significant part of this role.

As a CIA you will collaborate with customers to implement and test Equifax solutions, leveraging your knowledge of Equifax products and available resources. You will be the point of contact for customers to support them in troubleshooting and resolving any issue that may arise during implementation. You will also be accountable for coordinating and following up to client needs and requirements, liaising with multiple internal teams in order to keep the client updated. CIA will take ownership of issues during implementation and gaps between client requirements and the Equifax Solutions and work with internal teams to resolve them.

*What experience do you need?*

  • 1-2 years of experience of project coordination/business analysis experience ideally in a financial services background
  • Experience in developing and delivering deep product, implementation and technical expertise to help customers implement financial services.
  • Good knowledge of using common project management and flowchart software (MS Project, MS Visio, Gantt Charts, etc.)
  • Excellent multitasking and prioritisation skills.
  • Comfortable working with moderate supervision.
  • Demonstrate experience managing multiple projects concurrently.
  • Ability to Monitor project progress and handle any issues that arise, escalating when necessary.
  • Strong written and verbal communication abilities characterised by clarity and articulation.
  • Ability to work effectively with individuals at all levels and diverse backgrounds.
  • Proven capability to comprehend the interplay between systems applications and business processes in an analytical marketing environment.

What Could Set You Apart

  • Advanced competence in Word, Excel, and Vision
  • Demonstrated ability to be continuously curious, willing to challenge the status quo
  • Experience working as Business Analyst or Project Coordinator

  • Client Implementation Analyst

    3 days ago

    AUS-Sydney-Blue-Street, Australia Equifax Full time $90,000 - $120,000 per year

    Work Location - Sydney onlyWhat you'll doIn your new role, as a Client Implementation Analyst you will provide comprehensive support and guidance throughout the client onboarding process for small to medium-sized clients, focusing on specialised products and services offered by Equifax. You will also engage with customers to manage their expectations, handle...

  • Product Implementation Analyst

    7 days ago

    North Sydney, Australia Blackhawk Network Full time

    Product Implementation Analyst **Overview**: Blackhawk's Operation team is looking for a Product Implementation Analyst to join to the growing team. The role of the Product Implementation Analyst is to make all retail, digital, and incentive products available for sale by implementing them utilizing our established onboarding process across the APAC region....

  • Product Implementation Analyst

    1 day ago

    North Sydney, Australia Blackhawk Network Full time

    About Blackhawk Network: Overview: Blackhawk's Operation team is looking for a Product Implementation Analyst to join to the growing team. The role of the Product Implementation Analyst is to make all retail, digital, and incentive products available for sale by implementing them utilizing our established onboarding process across the APAC region. Success...

  • Change Analyst

    1 week ago

    North Sydney, Australia Peoplebank Full time

    Location: - North Sydney- Job Type: - Contract- Posted: - about 2 hours ago- Contact: - Ryan Ching- Discipline: - General IT - Reference: - 256658**About the Company and the Role** Our client is a large telecommunications company, and they are looking for a Change Analyst to work on their change project that involves the configuration of...

  • Product Implementation Analyst

    2 weeks ago

    North Sydney, Australia Blackhawk Network Full time

    About Blackhawk Network: - At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty, and revenue. We believe our future holds great things for...

  • Client On-boarding Specialist

    1 week ago

    North Sydney, Australia Equifax Full time

    **What you’ll do** In your new role, as a Client Implementation Analyst you will provide comprehensive support and guidance throughout the client onboarding process for small to medium-sized clients, focusing on specialised products and services offered by Equifax. You will also engage with customers to manage their expectations, handle scope changes, and...

  • Payroll Implementation Analyst

    2 weeks ago

    Sydney, Australia Appreciating Talent Full time

    $120k - $150k + Super depending on your previous experience - 12 month contract, happy to start in Dec or Jan - Onsite parking, very flexible WFH arrangements **The client**: Your next employer is a nationally recognized brand established over 80 years ago. They have built up a reputation for service & reliability and have branched out into several...

  • Portfolio Implementation Analyst

    5 days ago

    Sydney, Australia Macquarie Group Limited Full time

    At Macquarie, we support a hybrid working model._ Are you a highly driven professional with a keen interest in financial markets and trading? As a Portfolio Implementation Analyst, you’ll work directly with key stakeholders and will play a vital role in growing and implementing the Macquarie managed account offering, a significant part of our Wrap...

  • Client Onboarding Analyst

    1 week ago

    Sydney, Australia Anton Murray Consulting Full time

    Sydney- Wealth Management- Contract or TemporaryOur client is an global wealth management business looking for a Client Onboarding Analyst to join their team in Sydney on an initial 12 Month contract. This role will work closely with the business’ key stakeholders to facilitate a smooth and efficient client on-boarding process. **Key...

  • Experienced Implementation Analyst

    3 days ago

    Sydney, Australia Enable Full time

    At Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers. At Enable, we’re ** creating a...