Team Leader Functions

4 days ago

Werribee, Australia Wyndham City Council Full time

Permanent full time, Werribee based
- Salary from $101,297.04 plus super and a fortnightly RDO

**We are Wyndham**, one of Australia’s fastest growing and most diverse cities.

Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new residents by 2040.

Shape new possibilities. Be part of something more.

**A bit about the role**

The Team Leader Functions and Events role leads the day-to-day operational management of Concierge Bookings, Front of House and Event Management services within Wyndham’s Cultural Venues.

Be part of the dynamic service based Cultural Venues leadership team where you will collaborate with other service leads, to lead your team in delivering exceptional services.

**What you’ll deliver**
- Ensure effective, efficient coordination and provision of functions, front of house and concierge services across Cultural Venues facilities.
- Facilitate teamwork, drive professional development and implement strong team collaborative initiatives.
- Develop and facilitate service-based processes, projects, operational budgets and performance measures for Cultural Venues.
- Provide expertise in function and event management services with an emphasis on high quality event logistics and operations, customer experience and bookings management.

**What you’ll bring**
- Strong leadership and supervisory experience, with a drive to develop and motivate team members.
- Demonstrated knowledge and experience of events, customer service and hospitality services, with a collaborative intent for continuous improvement.
- Demonstrated experience in leading teams in a fast-paced customer service environment, with often complex stakeholder requirements.
- Degree or diploma course in Hospitality, Event Management or other relevant discipline with some relevant experience, or lesser qualification with extensive experience within the industry.
- A continuous improvement mindset with a positive, proactive, and flexible attitude.

**Be part of something more**

Take a look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong.

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce. Ask us how this role can be worked.

So, are you ready to shape new possibilities?

**What’s next?**

For a confidential discussion, please contact** KYLIE BROWN**, **COORDINATOR CULTURAL VENUES** **on **0473 208 632**.**

Applications will be accepted until **11:59PM on Tuesday 12 November 2024.**
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