Program Support Officer

4 days ago


Brisbane, Australia Queensland Health Full time

About the role
Fixed term temporary full time opportunity to provide and coordinate high level effective and confidential support services to the Department of General Surgery (including Urology & Vascular).
About you
- Provide efficient, effective and confidential administrative support to members of the Surgical & Critical Care Management team incorporating established priorities, task methodology and work practices to achieve results in line with the corporate goals of the programs.
- Provide a focal contact point for staff and the public to help assist with enquires.
- Coordinate, lead and manage the administrative team which includes medical typing, outpatient administration officers and chart preparation team whilst meeting targets and KPI's according to the SOSIS Guidelines as well as maintaining mandatory training requirements.
- Prepare, update & distribute meeting agendas to appropriate committee members, take accurate minutes of meetings and disseminate to committee members.
- High level knowledge of the QLD Health systems used within surgical services outpatients such as ESM, HBCIS, Smart Referrals, SWIMS, Dragon and Winscribe.

Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License.



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