Ecommerce and Trade Manager

1 week ago

Sydney, Australia Aquent Full time

eCommerce and Trading Manager ANZ

Global Sports and Apparel brand

Lead across Australia & New Zealand

Opportunity to become a pivotal player in their continued growth

Generous salary

I'm working for a activewear apparel brand that has boomed success. Started locally in Australia, they have reached new heights and are expanding quickly globally with a focus on the USA market.

On the look out for their next pivotal hire, an eCommerce and Trading Manager to work across the Australia and New Zealand regions.

This role will be focused on driving, influencing and adapting to change for their complex business and will need someone confident in decision making and understanding the customer needs.

**Key Responsibilities**:
Deep dive into the consumer's shopping behaviour and understand every step of their eCommerce journey

Manage end to end customer journey from inspiration to post purchase

Take lead and develop their go-to-market calendar and all trading activity

Own their promotional campaigns, collaborating with product and merchandising teams to ensure activity is in line with sell through and margin targets

Work closely with their external development agency to strategise their developmental roadmap to improve onsite customer experience and site optimisation

Ensure the business achieves key deliverables including brand, development and performance aspects (utilising an external agency)

Work with their operations team and partners to localise global expansion and markets

Leverage key analytical tools to monitor customer sentiment and behaviour, as well as ROAS, reporting back to the C suite

Support the customer care team to identify issues and help resolve them

Manage P&L, forecasting and sales targets

Manage and support the digital and wider team

**Skills, Experience & Qualifications**:
5-8 years in a similar role for a activewear/apparel or footwear brand

2-4 years in a leadership role, confident mentoring and managing juniors across the business

Commercially minded and have a strong business acumen

Proven success of achieving results and identifying opportunities for growth

Previously worked in a promotional or trade heavy position, able to strategically position products and offers to target audiences

Previous global or international experience is ideal but not a deal breaker

You are adaptable, thrive in a fast paced/start up environment

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