Customer Service Specialist
2 weeks ago
**DSV Air & Sea is truly a global player offering services worldwide. Operating as the third largest global supplier of Transport & Logistics in more than 90 countries and over 75,000 employees, we thrive within an international network of partners and agents. Every day, we aim to open many opportunities for you to develop your career on an international scale, promoting Customers First, Best performance & True Collaboration - we are One DSV**
Reporting to the Manager, Customer Service, the Pricing Specialist entails supporting the branch in attaining the monthly as well as annual targets and operates with management and clients to achieve business targets. The Pricing Specialist is responsible for different kinds of administrative functions essential for everyday operation of the system and fulfillment of the company offers. With an emphasis on discovering your potential and determination to connect with your fellow forwarders, this is an opportunity for you to thrive in a close and supportive team environment, valuing active listening and diversity of thinking.
**What you will be responsible for**:
- Supporting the branch in closing new business opportunities
- Preparing proposals, agreements, sales reports, and presentations
- Creation of quotations and updating to Client Rates in Cargowise
- Collecting, analysing, evaluating and accounting the information in order to increase productivity of sales
- Monitoring the trends and evaluating the performance and provide feedback to the sales team on improving quote turnaround times and presentability
- Respond to spot quotes requests as required
- Coordinating and responding to all requests of internal and external client meetings
- Assisting in the implementation of sales strategy as prepared by the Customer Service Manager
**About you**:
- Minimum 2+ years’ experience in international forwarding
- Experience in aspects of logistics sales processes
- Understanding of customer and market dynamics and requirements
**Why work with DSV?**
**Truly global**
We'll give you 75,000 colleagues in 90 countries all over the world. We're a global family.
**Ownership**
We'll encourage you to act as if DSV was your own business. Our local branches work very autonomously, and decisions are made close to the customer. This is what makes us unique, agile, and strong.
**Performance**
You'll join a group of highly dedicated people who strive to improve every day. If you like a challenge and a constantly changing environment then join us.
**Learning**
Our DSV academy will give you access to knowledge and training which will allow you to grow and influence the path of your career. We want you to realise your potential and reach your career goals.
**We grow together**
You'll be part of a genuinely fast-growing company. We started our journey in 1976, and since then we have expanded our market share immensely. But we have only just begun - the most exciting time to join DSV is now
**Informal environment**
You'll be part of a dynamic and informal environment, where people speak their minds. This allows us to move fast, stay ahead and face challenges head-on. This is the DSV way.
**Empowerment**
We'll empower you to make a difference. We believe that people do great things, when they are given the opportunity and support they need to succeed. We trust in people.
-
Customer Service Specialist
2 weeks ago
Melbourne, Australia TROOCOO Pty Ltd Full timeNational company with ongoing support and training - A federal Government Department servicing Australians - Full time or Part time contract available Exciting new **Customer Service** opportunity within a leading national organisation. Would you describe yourself as positive, eager to learn and maintaining strong customer service abilities? Do you feel you...
-
Admin/Customer Service
2 days ago
Melbourne, Victoria, Australia AUSTRALIAN SPECIALIST HUB Full time $45,000 - $60,000 per yearAbout the roleThis is a JUNIOR ADMIN ROLE.Due to our significant growth we need we need an efficient and organised person to join our wonderful team. Supporting our team of medico-legal experts, your duties will include and won't be limited to:Nurturing positive connections with our valued referring clientsManaging the end-to-end referral and assessment...
-
Customer Service Specialist
2 days ago
Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time $90,000 - $120,000 per yearJob Advert TextDo Work That Matters.CommBank's Business Banking Operations (BBO) function is looking for Customer Service Specialists to join our Document Preparation team within Business Lending Operations teams.BBO is responsible for the fulfilment, settlement and servicing of Commercial Lending products for the Group. The team support our Business &...
-
Customer Service Specialist
1 week ago
Melbourne, Australia Allianz Australia Full time. **Customer Service Specialist | Club Marine | Melbourne CBD and Bayside** - Melbourne CBD with a move to Bayside Melbourne - Full-time permanent opportunity with great staff benefits - Hybrid and Flexible working arrangements Club Marine is Australia's largest boat insurance provider,, and industry partner, and a member of the Global Allianz...
-
Customer Service Specialist
1 week ago
Melbourne, Australia DSV Full timeIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 82812 Time Type: Full Time Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the...
-
Customer Service Specialist
4 hours ago
Melbourne Airport, Victoria, Australia AFS Logistics Australia Pty Limited Full time $60,000 - $80,000 per yearAFS Logistics is one of Australia's largest Independent Logistics Services Company's.For over 30 years we have provided customised Logistics Services Solutions that help our customers and carriers reduce costs and increase efficiencies by providing high level expertise and technology.We have an extensive loyal customer portfolio and have been experiencing...
-
Customer Service Specialist
1 week ago
Melbourne, Australia TROOCOO Pty Ltd Full timeA federal Government Department servicing Australians - National company with ongoing support and training - Full time or Part time contract available Exciting new **Customer Service** opportunity within a leading national organisation. Would you describe yourself as positive, eager to learn and maintaining strong customer service abilities? Do you feel you...
-
Inbound Customer Service Specialist
2 days ago
Melbourne, Australia TROOCOO Pty Ltd Full timeNational company with ongoing support and training - A federal Government Department servicing Australians - Full time or Part time contract available Exciting new **Customer Service** opportunity within a leading national organisation. Would you describe yourself as positive, eager to learn and maintaining strong customer service abilities? Do you feel you...
-
Customer Experience Specialist
2 weeks ago
Melbourne, Australia David Jones Full time**Job no**: 540092 **Work type**: Full-Time, Permanent **Location**: Melbourne - CBD & Inner **Categories**: Communications, Creative & Design, Strategy & Project Management **About the role** At **David Jones**, we’ve been curating premium products and experiences for over 187 years. As Australia's most iconic department store, we continue to...
-
Customer Service Specialist
2 weeks ago
Melbourne, Australia Benchmark Digital Partners Full timeFull Time Melbourne, Australia **Innovate with Benchmark Digital as a Customer Service Specialist** Are you ready to innovate in the future? At Benchmark Digital Partners, we innovate the future every day by providing our customers with Environmental, Social & Governance (ESG) best-practice digital transformation software solutions! From our incredible...
