Digital Optimisation Manager

1 day ago

Sydney, Australia Westpac Group Full time

**Digital Optimisation Manager**

**_Role length - 12 month maximum term _**

**What’s the role?**

Join us as a Digital Optimisation Manager supporting performance uplift across our websites, banking apps and digital communication channels. This Sydney-based, permanent role will see you drive engagement by coordinating go-to-market (GTM) strategies for new digital features and optimising how customers interact with our app. You’ll work closely with teams across Digital, Marketing, and Corporate Affairs, playing a key role in content planning, campaign delivery, and continuous improvement through data and insights.

**What do I need?**
- Ability to translate technical features into engaging customer content and communications
- Strong digital marketing and GTM campaign experience
- Confident using analytics tools like Adobe, Tableau or SEO platforms to drive results
- Ability to identify and act on customer insights, data and behaviour
- Collaborative mindset with strong stakeholder management across multiple teams

**Why join us?**

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help you grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

**Create your future today**

To get started, simply click on the APPLY or APPLY NOW button.

We’re all about creating a supportive and inclusive community. We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.

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