Student Administration Officer

2 weeks ago

Docklands, Australia Monash College Full time

**Student Administration Officer**:
**Contract**:Full-time, ongoing position

**Location**:Melbourne, Docklands

**Salary Level**:$78,904 to $86,796 plus super and great benefits

**About Us**:
Monash College is the preferred pathway to Monash University for international students. We are leaders in pre-university education. People are at the heart of what we do at Monash College and are critical to our mission of transforming lives as students transition to Monash University and employment.

**About your next role**:
We are looking for a Student Administration Officer to join our driven and motivated Student Administration team at Monash College.

This is an exciting opportunity for someone who is passionate and committed to continuous improvement with high attention to detail and previous experience working in an educational office setting.

As the Student Administration Officer, you will be reporting to the Senior Student Administration Officer and will have responsibility for the end to end student life cycle at the College from admissions, orientation, enrolments, monitoring course progression, monitoring and recording of student attendance, ESOS compliance activities and the delivery of exams.

In addition, this role will provide a range of student administration services to the College’s offshore providers. The Student Administration Officer will participate in short
- and long-term planning for the provision of administrative services, and will provide procedural advice on policies as well as high level administrative support to their team.

**Your background and experience**:
Your recent experience in a similar position or environment will see you hit the ground running. You are highly motivated with a strong attention to detail. Ideally you will also have:

- Highly developed verbal and written communication skills, with the ability to build and maintain relationships with key stakeholders
- Demonstrated ability to work independently and problem solve challenging situations
- A tertiary qualification
- 2+ years of experience as an administrator within the Education sector
- Knowledge of faculty regulations and policies relating to student administration functions and University services
- Ability to prioritise and work efficiently and accurately in times of high pressure
- Ability to exercise discretion and empathy with customer needs
- Proven ability to provide quality service in a client-oriented environment

**To Apply**:
We pride ourselves on enabling a flexible and inclusive working environment. Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we’ll be happy to assist.

We are committed to the safety, wellbeing and rights of children and young people. Pre-employment checks apply.

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