Office Coordinator

3 days ago

South Yarra, Australia Webber Insurance Services Full time

Are you a highly organised and proactive professional with a knack for keeping workflows on track? Webber Insurance Services is seeking an **Office Coordinator** to play a pivotal role in supporting our team and ensuring seamless day-to-day operations.

This position offers a unique opportunity to contribute to the smooth running of an insurance broking business without requiring technical insurance knowledge.

**Key Responsibilities**:

- **Administration & Coordination**:

- Review and summarize renewal declarations and quote forms, ensuring accuracy and completeness.
- Communicate with clients to resolve incomplete forms or gather additional information.
- Oversee processing tasks, including renewals and quotes, based on broker instructions.
- **Workflow Management**:

- Monitor and support team members to manage workloads effectively.
- Ensure timely follow-ups on renewal and quote terms with underwriters/insurers.
- **Client & Insurer Communication**:

- Serve as a point of contact for enquiries, providing clear and professional communication.
- Manage reminders and deadlines to ensure timely processing of client and underwriter requirements.
- **Office Operations**:

- Support the team by answering phone calls and addressing queries as needed.
- Oversee day-to-day administrative tasks, including invoicing, payment follow-ups, and issuing certificates of insurance.
- **Leadership**:

- Act as the team leader for existing administration staff, ensuring a collaborative and productive work environment.

**What You’ll Bring**:

- Exceptional organisational and time management skills.
- Strong attention to detail and the ability to multitask.
- Excellent communication skills, both written and verbal.
- A proactive approach to problem-solving and workflow management.
- Prior experience in office coordination or administration (experience in the insurance industry is a bonus but not essential).

**What We Offer**
- **Flexibility**: Work from either our Adelaide (Kensington Park) or Melbourne (South Yarra) office, with hybrid arrangements available (2 days from home, 3 days in the office for most staff).
- **Professional Growth**: Opportunities for development within a trusted and respected insurance broking business.
- **Collaborative Environment**: Join a supportive team that values balance, innovation, and excellence.
- **Additional Leave Entitlements**: Staff are provided a paid wellness day every month

**How to Apply**:

- Attach a cover letter that starts with - Hi Chris, my name is..... and I would be perfect for this job because.....

Applications close at 4 pm, Thursday 6th February 2025.

**Job Types**: Full-time, Part-time

Pay: $80,000.00 - $100,000.00 per year

Expected hours: 30 - 37.5 per week

**Benefits**:

- Work from home

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Office administration: 5 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in South Yarra, VIC 3141

Application Deadline: 06/02/2025

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